Bilingual Medical Front Desk Coordinator

Job Description

Job Description

FYZICAL Therapy & Balance Center in Coral Springs is hiring a full-time, on-site bilingual medical front desk coordinator. The schedule is Monday-Friday 8:30am-5:30pm, 1 hour lunch. Pay is $22–$25 per hour, depending on directly relevant experience. Medical insurance and paid time off are available. You will be the first welcoming face our patients see, help check them in, answer calls, schedule visits across multiple clinicians, work in the electronic medical record system, verify insurance benefits, handle referrals and authorizations, collect copays, manage cancellations, and help fill schedule openings. This position requires attention to detail, organization, and excellent multi-tasking skills. We require professional communication in English and Spanish and hands-on front desk experience in a medical, dental, therapy, or outpatient practice. Applicants without those pre-requisites will not be considered. Please describe the scheduling systems, insurance tasks, and patient-facing work you have done. This is a great team and we look forward to adding our new team member soon! Apply online with your resume. To keep clinic phone lines available for patients, please do not call or visit the clinic about this opening. The hiring team will contact selected applicants by email or text.

Responsibilities

Welcome and check in patients. Answer calls and schedule visits across multiple clinicians. Use the electronic medical record accurately. Verify insurance eligibility and benefits. Handle referrals, authorizations, and visit limits. Collect copays and payments. Manage cancellations and help fill schedule openings. Coordinate with patients, clinicians, physician offices, and billing. Required Skills

Professional English and Spanish. Hands-on front desk experience in a medical, dental, therapy, or outpatient practice. Experience with scheduling systems, insurance tasks, and patient-facing work. Strong computer, phone, organization, and communication skills. High school diploma or equivalent. Authorized to work in the U.S.