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Affluent CX Lead: Elevate Client Experience & Growth

J.P. Morgan

Chase is seeking a Client Experience Senior Associate for the Affluent Banking team in New York. You will lead CX processes and execution for the Affluent segment, partnering with Product, Branch, and Operations to represent client voice and deliver an optimal experience. The role focuses on synthesizing client feedback, driving process improvements, and managing cross-functional initiatives to enhance end-to-end journeys and customer satisfaction. #J-18808-Ljbffr J.P. Morgan

Vacancy posted 4 days ago
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