Security- Brooklyn Bowl Nashville

Security Officer

Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, a bar featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group.

The Security Officer is responsible to perform protective, preventative, safety and security related informant functions to ensure the safety and well-being of customers, visitors, and staff. They will implement and monitor all security operations in accordance with all applicable laws and company policies in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.

Responsibilities include:

• Observing and reporting all activity occurring in their assigned area
• Providing guests with directions and assistance
• Providing escorts to venue entertainment/officials transporting
• Reacting promptly to all disturbances throughout the venue
• Ensuring guest and employee safety while on Brooklyn Bowl
• Checking guest identification upon entry to the venue
• Ensuring that no weapons or harmful items enter the venue by inspecting every guest
• Safeguarding against theft and property damage
• Communicating clearly using radios, hand signals and flashlights
• Remaining in constant contact throughout shift
• Providing assistance at crime, injury, etc. scenes to employees, guests and local law enforcement agencies
• Maintaining a working knowledge of state entertainment and alcohol regulations
• Enforcing and following set procedures in emergency situations
• Working together as part of a team to provide the best overall guest experience
• Maintaining a professional appearance, uniform and manner at all times
• Controlling access of employees and/or visitors
• Responding to intrusion, fire and health/safety related incidents
• Enforcing policy regarding photos/videos/recording devices
• Greeting staff and visitors in a friendly and professional manner
• Coordinating with police, fire and emergency medical personal

Qualifications:

High School diploma or GED

Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English

Valid Tennessee Security License required

Previous experience working in a high-volume, fast-paced, live entertainment venue preferred

Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas

Must be able to work a flexible schedule, including weekends and holidays

Physical Qualifications:

Will be standing, walking or sitting and continuously performing essential job functions for duration of shift

Will be bending, stooping, kneeling, and walking significant distances

Will be moving throughout the venue during the entire shift

Will be walking between 3 - 5 miles per shift to ensure adequate patrol of assigned area

Will be lifting and carrying the equivalent of 1 incapacitated adult approximately 150-170 pounds to the nearest safe area in times of extreme emergencies

Will be using various security tools and keys

Must be able to verbally communicate for two way radio and telephone usage

Will be doing detailed paperwork, security observation, and inspection

Will be working in an environment with loud music and crowds for extended periods of time

Will be standing or staying in a stationary position for entire shift

*THE PHYSICAL QUALIFICATIONS LISTED ARE GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.