Quality Control Manager

JOIN A GREAT TEAM, GREAT PEOPLE & A STABLE COMPANY!! We are growing and now is a great time to join Carolina Beverage Group! Premiere beverage co-packer, headquartered in Mooresville, North Carolina with additional locations in Fort Worth, TX and Cold Spring, MN. We have some exciting new career opportunities! Carolina Beverage Group is a world-class specialty beverage co-packer for leading beverage brands. Headquartered in Mooresville, NC with additional locations in Cold Spring, MN and Fort Worth, TX. We are incredibly proud of the strong team we have built with over 1,000 hard-working team members. Our ownership investments continue to bring new equipment & expansive operations to all locations providing ample opportunities across all locations in a variety of roles and departments including Production, Blending, Ingredient Control, Quality, Maintenance and Shipping & Receiving. Summary Responsible for the overall performance and maintenance of the lab processes and procedures. Processes including the nonconforming material program, document management, and quality training. This position interacts with customers and vendors while gaining critical information as it relates to quality and services and providing leadership to the quality control organization. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage/Develop quality team leads/supervisors, lab technicians, lab assistant, lab coordinator, and microbiology technician by providing direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills. Manage record keeping of training records for all Quality Control (QC) personnel. Oversee lab operations to ensure that ingredients/materials/finished products meet customer specifications as well as ensuring all documentation protocols are followed. Promote customer confidence with aligning daily lab operations to control expected quality levels. Approve microbiological analysis reports and compile trend reports for critical areas (tank spray balls effectiveness, sugar tanks, process water, pasteurizer water, etc.) Manage review of finished product test results for ability to release for shipment. Oversee the sampling and retain programs to ensure adequate representative results are obtained and historical references are available for all production. Manage and delegate the disposition and release of all nonconforming finished product and raw material put on Hold and prevent inadvertent shipment of nonconforming finished product. Compile trend reports by root cause of nonconformities for management review. Manage Supplier and Customer QC Complaints in collaboration with all Quality leadership. Assure all complaints are investigated and closed timely and adequately. Initiate corrective/preventative actions (CAPA) requested and as required. Approve and audit supplier raw material (ingredients and packaging) QC compliance. Audit lab operations to ensure actual practices match documented SOPs. Write new or improve existing lab process SOPs as necessary. Provide leadership for continuous improvement efforts and report for quality information for management review. Serve as the Document Controller for processing and managing of SOPs, forms, and specifications. Ensure current revisions are in place, records have reference numbers and revision dates. Support all document related issues for internal and external audits. Manage New Customer setups by creating internal documentation to match customer specification requirements. Manage the formula control and specification management programs. Assist with validations and verifications as necessary. Assist with the Change Management Program including internal and external change requests. Execute within the Quality department's budget for Lab supplies and services. Ensure that proper stock levels are maintained for lab supplies. Coordinate service contract and PM services for Lab/Line equipment, including CoBrix. Manage daily verification activities of the particle prevention systems. Drive Total Plant Quality management initiatives. HACCP/Food Safety Team member. Assist with the allergen control program. Preventive Controls Qualified Individual (PCQI) in accordance the Food Safety Modernization Act (FSMA) Preventive Controls for Human Food Rule. Food Defense Team member. Position Requirements The individual should possess the necessary technical skills to effectively perform the essential duties and adapt to changes made in the work environment. The individual should execute the duties while maintaining a professional attitude with encouraging team work and an ethical approach. The individual needs to promote the company’s Mission Statement and demonstrate commitment to the safety and quality of the food produced. The individual needs to have a willingness to follow direction and problem solve to generate suggestions for improving the work environment. The individual must have a high school diploma or related experience and/or training. Work Environment and Physical Demands While performing the duties of this job, the employee is frequently exposed to work in wet, humid, and outdoor conditions. The employee is also exposed to varying temperature extremes including heat and cold as the weather varies. The employee is occasionally exposed to work on elevated platforms, with fumes or airborne particles, or with toxic or caustic chemicals. This employee is frequently exposed to work near moving mechanical parts and exposed to vibration. The noise level in the work environment is usually loud. The employee will regularly lift and/or move 50lbs and may occasionally lift and/or move up to 100lbs. Specific detailed vision abilities are required by this job, including Distance vision, Color Vision, Peripheral vision and Depth perception. While performing the duties of this Job, the employee is regularly required to stand, walk, have dexterity of hands, reach with hands and arms, and communicate. WHAT WE OFFER In addition to competitive pay, stable employment and growth opportunities, we offer a variety of benefits as part of our total compensation & rewards package. MIP Bonus Employee Appreciation Events Paid Time Off (PTO) Paid Holidays Health HSA Vision Life and AD&D- company paid & supplemental Short Term Disability Long Term Disability Company Life Insurance Free Uniforms Monthly Bonus Incentive Program Employee Appreciation Events Company Swag – Apparel, hats & a variety of other items available Eligible for benefits the first month following 60 days of employment including medical, a health savings account option, dental, vision, disability, company paid & voluntary life and more 401k match after 6 months with 100% immediate vesting JOIN A GREAT TEAM, GREAT PEOPLE & A STABLE COMPANY!! Pre - Employment Drug Screening and Background check are part of our hiring process #J-18808-Ljbffr