Front Desk Receptionist (Part-Time) - Riverview, FL

Front Desk Receptionist (Part-Time) - Riverview, FLAcademic Alliance in Dermatology is hiring a part-time Front Desk Receptionist to support our Riverview, FL clinic. This position is ideal for someone who thrives in a high-energy patient setting and enjoys balancing customer service with administrative responsibilities. In this role, you'll be responsible for managing the patient experience from arrival to departure while ensuring accuracy in scheduling, insurance verification, and electronic records.Schedule:Mondays, Wednesdays, FridaysHours: 8:00 AM - 6:30 PM (1-hour lunch break from 1:00 PM - 2:00 PM)About Us: Academic Alliance in Dermatology is part of Anne Arundel Dermatology, a physician-led organization with over 300 providers across 110+ locations in 7 states. We provide comprehensive dermatologic care, including medical, surgical, and cosmetic services, and are committed to delivering high-quality care while supporting the growth and development of our team.ResponsibilitiesCreate a welcoming and professional first impression by greeting patients and guiding them through the check-in and check-out processManage front desk communication by answering incoming calls, directing inquiries, and documenting accurate messagesSchedule patient appointments, coordinate referrals, and maintain provider calendars efficientlyAccurately enter and update patient demographics, insurance details, and required documentation in the EMR systemReview patient charts to confirm all required information, forms, and signatures are complete prior to visitsMonitor patient flow within the reception area and communicate updates with clinical staff as neededCollect copays, balances, and other payments in a timely and professional mannerMaintain organized patient records by uploading, distributing, and managing incoming documents and correspondenceAssist patients with basic billing and insurance-related questionsSupport inventory tracking and supply management, including ordering and restocking as neededComplete end-of-day responsibilities such as running reports and reconciling payments (when assigned closing duties)Ensure all incoming communications, including phone messages, faxes, and internal requests, are handled promptlyCollaborate with team members to support overall clinic operations and patient experienceTreat all patients with professionalism, empathy, and respectPerform additional duties as assigned by managementQualificationsHigh school diploma or GED required1-3 years of experience in a medical front desk, healthcare reception, or customer serviceExperience in dermatology or a specialty medical practice is a plusFamiliarity with EMR/EHR systems preferredAbility to work extended clinic hours and maintain focus in a high-volume settingSkills & AbilitiesStrong customer service and communication skillsAbility to multitask and stay organized in a fast-paced environmentHigh attention to detail, especially with data entry and insurance verificationComfortable handling multi-line phone systems and office equipmentUnderstanding of HIPAA and patient confidentiality standardsBilingual English/Spanish is a plusPhysical RequirementsProlonged periods of sitting with occasional standing, walking, and reachingAbility to operate office equipment and computers for extended periodsAbility to lift and carry up to 30 pounds as neededLicensure/Certifications/EducationMedical, Dental, and Vision insurance (effective first of the month after start date)Company-paid life and disability coverageVoluntary benefits including critical illness and hospital indemnityPaid time off and holidaysRetirement savings planEmployee discounts on dermatology services and products myDermRecruiter