Senior Technical Writer

Description

Our client is seeking a Sr Technical Writer to serve as a Communication Analyst supporting a large-scale Health Information Technology (HIT) integration portfolio.

This multi-year initiative is focused on bringing multiple IT organizations together into one unified team with common systems, tools, processes, and support models. The portfolio includes numerous programs and projects designed to integrate technology and services while creating a more consistent experience for employees and teams.

This transformation will introduce significant changes for IT employees and the broader healthcare community. Clear, coordinated, and audience-focused communication will be critical in helping stakeholders understand and successfully navigate these changes.

The Technical Writer will work across the integration portfolio, partnering with Organizational Change Management (OCM) leads, program and project teams, and subject matter experts to plan, develop, coordinate, and distribute communications. This role will support both enterprise-wide communications and communications associated with large-scale technology and service changes.

The ideal candidate can quickly step into complex initiatives, build strong relationships with Sr stakeholders, exercise sound judgment, and independently execute communication and change management activities from planning through implementation.

Key Responsibilities

Support the planning, execution, and measurement of change management and communication deliverables for complex technology and operational initiatives.

Translate stakeholder needs and change impacts into actionable communication, engagement, and readiness deliverables.

Develop internal communications, including executive, leadership, clinical, and employee communications for high-visibility initiatives.

Partner with project leaders on messaging, stakeholder engagement, communication timing, and change readiness.

Translate complex technical information into clear, audience-centered communications. Identify innovative methods to communicate effectively with customers, including visual, graphic, and video-based content.

Develop communications and manage review and approval processes for assigned initiatives.

Identify communication and adoption risks and collaborate with change management teams to recommend mitigation strategies.

Independently manage multiple deliverables and deadlines while providing visibility into status, risks, and dependencies.

Examples of Work

Assignments may include:

Executing communications and readiness plans for major EHR, infrastructure, or enterprise IT initiatives.

Developing stakeholder-specific communications and executive messaging.

Creating communications for complex system implementations, outages, downtime events, and workflow changes.

Developing presentations, talking points, FAQs, toolkits, web content, and leadership materials.

Coordinating communications across multiple projects and identifying cross-project dependencies, opportunities, and risks.

Qualifications

Bachelor's degree in Communications, Journalism, Business, Healthcare Administration, or a related field, or equivalent professional experience.

Approximately 4+ years of progressive experience in communications, technical writing, change management, or a related field.

Working knowledge of Microsoft 365, including Teams, SharePoint, Copilot, and Office Suite; experience with Canva and/or Adobe Creative Suite.

Exceptional writing and editing skills, with the ability to quickly understand complex topics, identify stakeholder impacts, and communicate in a clear, concise manner.

Strong time management, prioritization, and facilitation skills.

Comfortable working in ambiguous environments and independently driving work in a remote setting.

Preferred Qualifications

Healthcare or Health IT experience.

Epic/EHR experience.

ServiceNow familiarity.

Experience supporting large-scale technology transformations or enterprise change initiatives.

Required Skills

Technical Writing

Business Analysis

Requirements Gathering

Technical Documentation

Business Systems Analysis

Top Skills

Technical Writing

Business Analysis

Requirements Gathering

Technical Documentation

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Ann Arbor, MI.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.