Certified Medical Assistant - Eye, Ear, Nose, and Throat (EENT)

Certified Medical Assistant - Eye, Ear, Nose, and Throat (EENT)

Work Arrangement: Regular Location: Durham, NC, US, 27713 Personnel Area: DUKE HEALTH INTEGRATED PRACTIC Date: May 8, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. $7,500 Commitment Bonus for qualifying candidates!

JOB LOCATION: NCEENT of South Durham - 5726 Fayetteville Road

Job Summary

We are seeking a Medical Assistant, Certified in our NCEENT of South Durham clinic located in Durham, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.

Job Duties and Responsibilities

Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician.

Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling Arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

Job Eligibility Requirements

Level I & II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

JOB HOURS: The schedule for this position is day shifts. Job Code: 00004261 MEDICAL ASSISTANT, CERTIFIED Job Level: C2

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.