Senior In-House Sales Manager
EXPLORIA RESORTS
Exploria Resorts is seeking a highly motivated Senior In-House Sales Manager to join the team at Summer Bay Orlando by Exploria Resorts.What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!Senior In-House Sales ManagerLocation: Summer Bay Orlando by Exploria ResortsEmployment Type: Full-TimeJob SummaryThe Senior In-House Sales Manager is a high-impact leadership role responsible for driving overall sales performance, leading in-house sales operations, and delivering an exceptional guest experience. Reporting to senior leadership, this role oversees all aspects of the sales floor while directly managing and developing Sales Managers and Sales Consultants.This leader sets the tone for a high-performance culture—balancing strategic direction with hands-on coaching—to consistently exceed revenue goals, improve efficiencies, and uphold the highest standards of integrity and customer satisfaction.Responsibilities and DutiesSales Leadership & PerformanceLead, manage, and develop the In-House Sales team to consistently meet and exceed sales goals and revenue targetsDrive daily sales floor operations, ensuring proper management coverage, TO support, and efficient tour flowMeet and exceed monthly sales budgets, including revenue, volume, and cost objectivesAnalyze performance metrics, identify trends, and implement action plans to improve resultsConduct and support sales presentations and closings as neededCoaching, Training & DevelopmentRecruit, interview, and retain top-performing sales talentTrain, mentor, and coach Sales Managers and Sales Consultants to maximize performance and closing successProvide real-time coaching, including ride-alongs and TO supportFoster a culture of accountability, engagement, and continuous developmentOperations & StrategyExecute company sales processes in alignment with brand standards and compliance guidelinesTrack daily performance metrics, prepare reports, and communicate results to leadershipPartner with senior leadership to develop and execute strategic sales initiativesManage sales incentives, contests, and performance programsIdentify operational gaps and implement solutions to improve efficiency and revenue outcomesGuest Experience & CultureEnsure delivery of an exceptional guest and owner experiencePromote a positive, professional, and results-driven team environmentLead by example with integrity, professionalism, and a strong commitment to company valuesQualifications and Skills7–10+ years of Timeshare Sales experience, including In-House Sales3–5+ years of Sales Management experience (Senior-level preferred)Proven track record of driving sales performance and leading high-performing teamsStrong recruiting, coaching, and leadership capabilitiesAdvanced understanding of sales strategies, closing techniques, and training methodologiesAbility to analyze data, develop strategies, and execute against business goalsActive Florida Real Estate License (required)Excellent communication, organizational, and problem-solving skillsProfessional demeanor with strong time-management abilitiesAvailability to work weekends and holidays as neededAbility to stand and/or walk for extended periods#INDND #J-18808-Ljbffr
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