Retail Manager - Patriots Point Naval & Maritime Museum

Retail Manager - Patriots Point Naval & Maritime Museum Requisition #: 660823 Location: Mount Pleasant, SC, 29464 The Retail Manager is responsible for operations of the assigned retail location. The Retail Manager must ensure efficient operations of the store in line with Aramark’s policies, procedures, and client contract. The Manager coordinates the store’s guest services so that staff members and guests experience a positive impression of the facility. The Manager is responsible for overall store merchandising, product inventory, purchasing, and other needs to fulfill operational requirements. Job Responsibilities Responsible for many non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution. Work with the HR department to hire staff, ensure accurate staffing for events or the store, and stay within payroll budget. Ensure development and training of customer service programs and product knowledge. Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements. Address and resolve any customer issues. Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the store. Periodically check and verify the accurate ticketing of merchandise. Lead periodic physical inventories as well as potential count discrepancies. Maintain effective client and customer rapport to support mutually helpful business relationships. Qualifications 2-4 years of experience, or a combination of education and experience that provides comparable knowledge and skills. Bachelor’s degree or equivalent experience in business or a related field. Familiarity with Microsoft Office and Point-of-Sales systems. Ability to work a flexible, event‑based schedule that includes some evenings and weekends. Strong organizational skills. Profit and loss (P&L) accountability and/or contract‑managed service experience preferred. Ability to demonstrate excellent customer service using Aramark’s standard service mode. Education Relevant bachelor’s degree or equivalent experience in business or a related field. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing—a new challenge, a sense of belonging, or just a great place to work—our focus is helping you reach your full potential. Equal Employment Opportunity Statement Aramark provides equal employment opportunities and prohibits discrimination on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr Aramark