Director of Business Systems & Data Programs

Arlington, VirginiaHeadquarters – Digital /Corporate (Full-Time) /HybridThe Director of Business Systems & Data Programs will lead the strategy, planning, and execution of [solidcore]’s core business systems and data infrastructure that power client experience, revenue operations, and growth. Reporting to the Senior Director of Digital, this role sits within Digital and is responsible for ensuring our platforms, integrations, and data flows are designed to scale with the business and support new initiatives across markets, modalities, and revenue streams.This leader will own key business systems such as Mindbody and related integrations, while partnering closely with Marketing, Lifecycle, Finance, Strategy & Insights, and Engineering to ensure systems and data are aligned to business needs. The role will also drive cross-functional program management for major initiatives, ensuring new capabilities are built with clean system design and scalable data foundations from day one.This is a “build and scale” role - focused on enabling growth, improving client and operator experience, and ensuring systems and data support the next phase of the business.ResponsibilitiesOversee data pipelines and system-to-system data flows in partnership with engineering, ensuring reliable and scalable infrastructureDrive cross-functional planning and execution for major initiatives (e.g. pricing changes, new market launches, new product offerings)Partner closely with Marketing and Lifecycle teams to ensure systems and data support campaign execution, attribution, and client engagement (without directly owning those platforms)Own Mindbody (MBO) as a core business platform, including configuration, pricing structures, packages, and scalability for new initiativesSupport system design for new business lines, including retail, add-ons, new modalities, and international expansionEnsure clean, consistent data flows across systems including MBO, CRM, marketing platforms, NPS tools, and analytics environmentsDefine and document system requirements and data architecture for new tools, vendors, and workflowsAct as the connective layer across Digital, Finance, Strategy & Insights, and Operations for systems and data planningImprove speed and scalability of execution by ensuring systems are designed intentionally and work cohesively across teamsReduce fragmentation across tools and workflows by driving alignment and standardization in how systems are usedManage prioritization and execution of system and data-related initiatives across engineering and vendorsEstablish scalable processes for system governance, data integrity, and ongoing optimizationQualifications8-10+ years of experience in business systems, data programs, or technical program managementStrong understanding of system integrations, data pipelines, and SaaS ecosystemsExperience working with platforms such as Mindbody or similar operational systemsProven ability to lead complex, cross-functional initiativesHighly organized with strong program management and execution skillsAbility to translate business needs into system and technical requirementsCompensation & Benefits:Competitive salary range of $165,560-$190,394, based on experienceBonus eligibility based on performanceMonthly cell phone stipend401k with employer matchHealth, dental, & vision insuranceFlexible PTOFree drop in classes at [solidcore]And MORE