Staff Product Manager, Document & Knowledge Platform

Job Description

Job Description

About the Role

We're a fast-scaling AI platform transforming how legal and professional services operate — end-to-end. With over a thousand enterprise customers across dozens of countries, strong product-market fit, and world-class investor backing, we're defining a new category in real time.

As a Staff Product Manager for our document and knowledge management platform, you'll own the product vision, strategy, and execution for a critical foundation that powers how legal professionals interact with our AI capabilities. This platform enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within our AI-powered ecosystem.

This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.

What You'll Do

• Own the product vision and roadmap: Develop a compelling product strategy that balances near-term customer needs with long-term platform investments, aligned to the company's mission of transforming professional services through AI.

• Drive end-to-end product development: Lead cross-functional teams — engineering, design, AI/ML, and go-to-market — to ship high-quality features from ideation through launch and iteration.

• Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive into complex problems, and ensure scalable, secure, and performant systems.

• Champion customer needs: Collaborate with Customer Success, Sales, and domain experts to deeply understand user workflows and translate them into clear, actionable product requirements.

• Scale platform capabilities: Drive development of file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems (e.g., iManage, SharePoint, Dropbox).

• Influence across the organization: Communicate product direction clearly and persuasively to stakeholders ranging from individual contributors to executive leadership.

What We're Looking For

Required:

• 8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.

• Proven track record owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.

• Strong technical acumen — ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.

• Experience building products that handle sensitive data with robust security, compliance, and access control requirements.

• Excellent communication and influence skills, across all levels from engineers to executives.

• Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.

• Sharp product sense with attention to both high-level strategy and fine-grained implementation details.

Nice to Have:

• Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.

• Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.

• Experience with enterprise integrations — APIs, authentication frameworks (SSO/SCIM/OAuth), and third-party DMS platforms.

• Prior experience at a company during a high-growth stage (Series B through IPO).

Location

This role is based on-site in San Francisco, CA . Visa sponsorship is not available for this position.

Why Join Us

• Work at the intersection of frontier AI and one of the world's most consequential professional domains.

• High ownership culture — from early thinking to long-term outcomes.

• Sharp, motivated teammates who raise the bar and move with urgency.

• Significant opportunity for personal, professional, and financial growth at a true inflection point.