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Customer Service Specialist

$17 per hour

Career Group

Support Specialist | Frederick, MD | Fully Onsite | Hybrid | $17/hour A leading retail and consumer products company is looking for a friendly, motivated Customer Service Specialist to be the face of their customer experience team. If you love helping people, thrive in a fast-paced environment, and have a passion for consumer products, this could be the perfect fit for you! Must have flexibility to work remotely on Saturdays as needed. What You'll Be Doing: Assist customers with product inquiries, order updates, returns, and general support Provide knowledgeable product recommendations and guidance on a wide range of offerings Process orders, exchanges, and account updates accurately and efficiently Maintain detailed records of customer interactions and follow-up actions Stay up to date on new products, promotions, and company offerings Support daily operational and administrative tasks as needed What We’re Looking For: Previous customer service, retail, or support experience preferred Strong communication and interpersonal skills Comfortable in a high-volume, customer-facing environment Detail-oriented with strong problem-solving abilities Reliable, professional, and a true team player Bilingual in Spanish strongly preferred We recommend keeping your profile up to date and gathering professional references early in your job search. WorkGrades is a free tool you can use to collect, manage, and share your references with us or with any other prospective employers. Get ahead by preparing your references early: #J-18808-Ljbffr Career Group

Vacancy posted 4 days ago
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