Insurance Account Manager

Insurance Account Manager

Location: Grand Rapids, MI, 49512

Salary: $40,000.0 - $100,000.0/year

Experience: 2 Year(s)

Join Farmers Insurance

Are you a driven professional looking for a career with unlimited earning potential and growth opportunities? Farmers Insurance is hiring Inbound Consultants to join our upcoming training classes. In this role, you'll help customers find the right insurance solutions while building a rewarding career with one of the nation's leading insurance organizations.

What We Offer

• Guaranteed base salary starting at $40,000+
• Uncapped monthly performance incentives
• Top Performers make $100,000+ (base plus performance incentives)
• Comprehensive paid training program
• Licensing sponsorship and support
• Career advancement opportunities
• Hybrid work environment
• Full benefits package
• 401(k) with company benefits
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• Medical, Dental & Vision Insurance
• Life Insurance
• HSA & FSA Plans

What You'll Do

• Answer inbound calls from prospective customers
• Quote and sell Farmers insurance products
• Identify customer needs and recommend coverage solutions
• Cross-sell and upsell additional insurance products
• Build customer relationships through exceptional service
• Navigate multiple computer systems while assisting customers
• Meet and exceed sales goals and performance metrics

What We're Looking For

Required

• Minimum 1 year of sales experience
• Proven ability to meet sales goals and performance metrics
• Strong communication and customer service skills
• Comfortable working in a fast-paced environment
• Strong computer and technology skills
• High School Diploma or GED

Preferred

• Call center sales experience
• Insurance sales experience
• Active Property & Casualty or Personal Lines License
• College degree

Licensing

• No insurance license? No problem.
• Farmers will sponsor and train qualified candidates to obtain a Property & Casualty License. Licensing must be completed within 90 days of hire.

Hybrid & Remote Work Options

This position is based in Grand Rapids, Michigan.

Office Location: 5665 North Kraft Lake Drive Grand Rapids, MI 49512

• Employees within 50 miles of the office will work a hybrid schedule:
• 3 days in office
• Up to 2 days remote
• Candidates residing in Eastern Time Zone states with an active P&C or Personal Lines License may be considered for fully remote opportunities.

Work Schedule

• This position requires flexibility to support customer needs.

Operating Hours:

• Monday-Friday: 8:00 AM – 10:30 PM EST
• Saturday: 10:00 AM – 5:30 PM EST

Schedule Requirements:

• Full-time (40 hours/week)
• Five 8-hour shifts per week
• Some evenings required
• Saturday rotation (approximately once per month)
• Some holidays required

Training Schedule

• Monday-Friday
• 8:30 AM – 5:00 PM EST
• Paid training provided

Compensation

Base Salary: Starting at $40,000+ annually

Additional Earnings:

• Average performers earn $27,300+ in annual incentives
• Top performers earn $75,000+ in annual incentives

Experienced Insurance Professionals:

• Candidates with 3+ years of licensed insurance sales and call center experience may qualify for Senior or Lead Sales Consultant positions with starting base salaries of $50,000+.

Why Farmers?

At Farmers, we're committed to helping customers protect what matters most while providing employees with meaningful careers, professional development, and opportunities for advancement.

Apply today and start building a rewarding career with unlimited earning potential.

Farmers Insurance is an Equal Opportunity Employer.

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