Manager III, Trust and Custody Operations

Operations Supervisor

This role will provide supervision for daily operations activities.

• Manage risks associated with processing a large daily volume of client cash and/or investment transactions.
• Be a resource for department associates as well as business partners for industry and system expertise.
• Ensure staff is properly developed to carry out their daily responsibilities and effectively service business partners.
• Interact with associates through formal and informal means to develop a productive, engaged workforce.
• Develop, enforce, and monitor controls which reduce risk to the organization and comply with laws and regulations.
• Provide a high level of expertise to business partners and help them provide TUCE to UMB customers.
• All day to day operations associated with the business unit, resource planning and deployment and skill set requirements.
• Hiring, developing, managing direct report associates, including compensation recommendations and disciplinary actions if needed.
• Other duties as assigned.

Knowledge & Skills

• Demonstrates ability to communicate clearly with coworkers, managers, and business partners, both verbally and in writing.
• Demonstrates ability to actively lead team activities or work initiatives.
• Demonstrates ability to be detail oriented, and ensure work produced is of high quality.
• Demonstrates ability to effectively manage a team of up to 12 individuals.
• Demonstrates ability to effectively participate in business partner meetings.
• Demonstrates ability to make sound decisions in a fast-paced environment.
• Demonstrates advanced problem-solving and analytical skills.

• High level of Global Plus or Transtar knowledge.
• Effectively develop and execute innovative ideas.
• Highly knowledgeable in multiple areas of Custody and/or Corporate Trust.

Requirements

• Eight to Ten (8-10) years of financial services industry experience operations.
• Experience with banking and/or custody systems.
• Bachelor's degree.
• Four to Five (4-5) years of management experience.

Work Environment

Large open cubical environment-must be able to work near other associates.

Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York:

$83,810 - $131,550

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:

$76,520 - $120,210

US Employees in all other states not listed above:

$69,230 - $109,120

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to View email address on click.appcast.io to let us know the nature of your request.

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