Director of Admitting and Financial Assistance

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our growing network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.

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With the support of more than 34,000 team members, we promote a forward-thinking philosophy through our BayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.

Position Details:

• Facility: BayCare System Office
• Location: Clearwater, FL
• Status: Full Time, Exempt

Summary for Director Admitting and Financial Assistance:

• Responsible for achieving a balance between new technology, department demands, cost effectiveness, setting goals forecasting, charity programs, managing accounts receivable, and policy/procedure development.
• Responsible to collaborate with all lines of business in BayCare including Outpatient Imaging, Outreach Lab, BayCare Medical Group, Urgent Care Centers and Behavioral Health.
• The core registration responsibilities include the timely, accurate and effective registration of patients with emphasis on providing a seamless registration process from scheduling, pre-registration, insurance verification, authorization, financial counseling, up-front cash collections, denials mitigation.
• Works to ensure compliance with JCAHO, federal and state requirements.
• The core Financial Assistance responsibilities are to interact with hospital senior leadership and directors, outside Florida State and County agencies, Government Relations, the media, Community organizations.
• The Financial Assistance program is aimed at assisting uninsured patients in finding financial resources to ensure future continuity of care, to pay current and past medical bills, and charity applications, as appropriate.
• Therefore, give input for community needs, legislative issues, healthcare reform, IRS Community Hospital requirements, revenue management projects, ensures policy & practice standardization in all areas of Patient Access/Admitting/Registration/FA across all facilities.
• The Director will be a key promoter of service excellence to ensure a positive patient experience. Report directly to the Vice President for Patient Financial Solutions.

Minimum Qualifications:

Experience:

• Required - 10 years - Accounts Receivable;
• Required - 12 years - Healthcare Management in related field; Or - 15 years - related experience in lieu of Bachelors.

Education:

• Required - Bachelors Degree in related field
• Preferred - Masters Degree in related field

Benefits:

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Leadership Essentials

• Communication

  Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.

  
  

• Emotional Intelligence

  Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships.

  
  

• Talent and Team Development

  Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.

  
  

• Change Champion

  Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.

  
  

• Collaboration

  Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.

  
  

• Results Driven

  Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.

  
  

• Inclusion and Belonging

  Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.

  
  

If you strive to make the difference through delivering or supporting high-quality, compassionate care, we invite you to join our extraordinary team. Together, let's continue to put our community at the heart of everything we do and drive positive change in health care. xhyhwjd

Equal Opportunity Employer Veterans/Disabled

This position requires Level II screening through the Florida Care Provider Background Screening Clearinghouse, managed by the Agency for Health Care Administration (AHCA). More information can be found at