Benefits Analyst

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.

Summary

The Benefits Analyst supports the administration, analysis, communication, and continuous improvement of company-sponsored benefit programs. This role serves as a liaison between employees, vendors, and internal stakeholders to ensure effective benefits delivery, compliance, employee education, and wellness initiatives. The position is responsible for benefit plan reporting, vendor management, process improvement, employee support, and promoting overall employee well-being across the organization.

Responsibilities

• Administer and support all company-sponsored employee benefit programs.
• Serve as the primary liaison between the company and benefit vendors to resolve issues and support employee needs.
• Audit, review, and process benefit-related invoices, identifying and resolving discrepancies.
• Assist with benefit plan marketing, renewals, and vendor negotiations in partnership with brokers and providers.
• Prepare, update, and maintain benefit plan documents, employee communications, and educational materials.
• Ensure benefit programs comply with applicable federal, state, and local regulations.
• Analyze benefits data, claims information, utilization trends, and program costs; prepare reports and recommendations for leadership.
• Develop and implement employee wellness initiatives and programs that promote health and well-being.
• Conduct employee benefits education sessions and provide guidance regarding benefit plans and enrollment options.
• Create and maintain benefits orientation materials and train internal facilitators responsible for new hire onboarding.
• Support annual compliance and reporting requirements, including Form 5500 preparation, employee benefit statements, and departmental audits.
• Lead and support continuous improvement initiatives to enhance benefits administration processes and employee experience.
• Participate in team meetings, cross-functional projects, and other duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of two (2) years of experience in benefits administration, healthcare administration, or a related field.
• Knowledge of employee benefits programs, claims administration, and benefits compliance requirements.
• Experience analyzing benefits costs, claims data, and program performance metrics.
• Proficiency with Microsoft Office Suite and document management systems.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Ability to handle confidential and sensitive information with discretion.
• Strong customer service skills with the ability to communicate empathetically and professionally with employees.

Additional Qualifications, Preferred

• Experience supporting large, multi-location organizations.
• Knowledge of wellness program design and implementation.
• Experience with benefit plan renewals, vendor management, and broker relationships.
• Familiarity with Form 5500 reporting and benefits compliance audits.
• Experience with continuous improvement methodologies and process optimization.
• Professional certification related to benefits, human resources, or healthcare administration (CEBS, SHRM, PHR, or similar).
• Experience with HRIS and benefits administration systems.

Work Environment

• This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.