Health Unit Coordinator/Patient Care Assistant - Pre/Post/PACU/Short Stay HUC/PCA

Why Mayo Clinic Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre‑Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities This role’s primary focus is direct patient care. The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem‑solving skills, strong interpersonal skills, and assumes responsibility for self‑development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. The Patient Care Assistant assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse. The Patient Care Assistant carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel. Qualifications Must be 18 years of age prior to start date. Successful completion of a health unit coordinator program or comparable experience (preferred). Current CHUC certification (preferred). Certified Nursing Assistant on State of Wisconsin Nurse Aide Registry in "non‑expired" status (preferred). Completion of 12 college credits – OR – High school diploma/ GED with successful completion of a Nursing Assistant training or equivalent preferred. Ability to read and communicate effectively in English. Basic computer knowledge and skills. Ability to multitask, work well under pressure and meet deadlines, demonstrate excellent organizational, communication, writing and listening skills. Ability to work effectively in a team setting. Knowledge of medical terminology. Flexibility (works flexible hours, which include days, evenings, and/or nights, holidays, and weekends). Self‑directed. Able to adapt to unpredictable situations. Life Support for Health Care Provides from one of the following programs; American Heart Association or American Red Cross. If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program. Exemption Status Nonexempt Compensation Detail Compensation range is $20.98-29.19 / hour. Benefits Eligible Yes Schedule Part Time Hours/Pay Period 48 Schedule Details 12 hour shifts, rotating days/nights Weekend Schedule Every third weekend and holiday rotation. International Assignment No Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization. #J-18808-Ljbffr