Admissions Engagement Coordinator

Mass General Brigham Admissions Coordinator

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provide first level connection with all inbound, and outbound, lead inquiries to connect, qualify, and source potential applicants. Connect with potential applicants who have submitted inquiries and application starts to educate potential applicants of program resources. Provide program education to potential applicants to ensure they apply to the right program and understand the application process. Direct next step, programmatic questions to Assistant Director of Admissions as appropriate. Staff regional awareness events (largely MGB tabling).

Qualifications

Bachelor's Degree Related Field of Study required

Related work experience 2-3 years preferred and Prior experience in a university or college setting 1-2 years preferred

Knowledge, Skills and Abilities:

• Proficiency with technology tools used in admissions preferred. Included but not limited to centralized application services, student information systems and CRM.
• Strong interpersonal and customer service skills with the ability to provide timely, accurate, and student-centered support in a fast-paced environment.
• Sales experience preferred.
• Excellent verbal, written and interpersonal skills to effectively communicate complex information.
• Strong organizational and time-management and problem-solving skills with the ability to independently manage outreach activities.
• Ability to take initiative and motivation to consistently meet or exceed productivity expectations and service-level agreements.

Remote Type

Hybrid

Work Location

100 First Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$48,547.20 - $69,409.60/Annual

EEO Statement:

1700 The MGH Institute of Health Professions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.