Leasing Associate

Summary of Position:

A motivated and outgoing individual who is a natural sales person who relates to people, making them feel comfortable while executing the leasing and marketing goals of the company.

Principal Duties and Responsibilities:

• Meet, greet and qualify prospective residents, conducting community tours, showing apartment homes, processing applications, credit screening and criminal background checks, preparing the lease and move-in package and ensuring a smooth resident lease signing and move-in.
• Stay up to date regarding market and competitor conditions.
• Ensure that the apartment community meets company standards, communicate with maintenance and upkeep needs to the community's maintenance team.
• Follows-up with future residents to ensure satisfaction by sending e-mails, texts, thank-you notes or making telephone calls or other contacts to finalize decisions to lease an apartment.
• Responds quickly and courteously to resident concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate team member.
• Complete various internal administrative reports.
• Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity.

Qualifications-Education and Experience Requirements:

• Bachelor's degree in business or related field is required.
• Minimum of one year of experience in sales or marketing that demonstrates a solid customer service background.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete the legal lease documents, sell and explain apartment amenities and answer questions regarding residency.
• Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects and closing.
• Literate with computerized word processing software.
• Proficiency and fluency in using social media for marketing, advertising, and sales-related circumstances.
• Must have a valid state approved driver's license.

Full time in person Stamford, CT