Field Service Engineer

Description
Mirion Technologies Position Details:
Title: Field Service Engineer

Location: Dallas, TX

Shift: Monday - Friday.

Compensation: $90k-$100k depending on qualifications and experience + quarterly bonus

Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!

Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid.
Position Description:

• Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
• Technical Support (by phone/email)
• Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.

Requirements:
The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!

• 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
• Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
• Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
• Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
• Database management experience using SQL Server, Crystal Reports and/or Access.
• Nuclear Physics and Radiation Principles knowledge and experience
• Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Company Description:
Mirion is a leader in radiation safety, measurement, and science. Built on 60 years of experience in research, problem-solving, and product development, their team of over 1,800 talented professionals work to create solutions and advance innovation in their field. They're more than just product makers and problem solvers. They also draw on a deep sense of responsibility to share their knowledge and expertise with their customers.

Their organization is passionate about delivering world-class products, services, and solutions for radiation detection and protection. From their 29 operating facilities across North America, Europe, and Asia.
Why Mirion?
Military Friendly - Mirion has expressed extreme interest in finding great military talent to add to their organization. They are committed to making your reentry into the workforce as comfortable as possible. The organization has attended a variety of events geared toward veteran recruiting and networking because they understand the value military leaders bring.

Strong Culture - Flexible work schedules, workplace support for families and children such as childcare benefits with FSA and Employee Assistance Programs, team-based culture. Mirion takes care of their employees so much so that many employees stay 20+ years.

Job Security - Mirion is a leader within the field and owns a majority of the market share. They are growing steadily and are acquiring new businesses regularly. Throughout the pandemic, no layoffs were conducted as the company was growing so quickly.

Career Development - Mirion has many programs in place to help you succeed, grow in your field, and reach for new roles:

• Training and development to enhance and add new skills.
• Mentoring within your department and across the organization.
• Career planning to allow you to see the skills you need to achieve your goals.
• Recognition awards to acknowledge outstanding achievement.
• Internal movement is encouraged.