QA Lead / Software Test Manager - EHR SaaS

Skills:

QA Management, Test Management, EHR Testing, Healthcare SaaS, Data Migration Testing, ETL Testing, Data Validation, Functional Testing, Integration Testing, Regression Testing, UAT, Defect Management, Azure DevOps, ALM, Jira, HL7, FHIR, CCD/A, ICD, CPT, SaaS Testing, API/Interface Testing, Data Reconciliation, Agile, HIPAA, Healthcare Compliance.

We are seeking an experienced QA Lead / Software Test Manager to lead the quality assurance strategy, planning, execution, and governance for a large-scale Electronic Health Record (EHR) SaaS implementation . The QA Lead will provide overall leadership to the testing team and serve as the primary QA point of contact for program leadership, IT teams, vendors, clinical stakeholders, and business users.

The ideal candidate will have extensive experience in healthcare application testing, EHR implementations, data migration validation, ETL testing, functional and integration testing, UAT, defect management, vendor coordination, and stakeholder reporting . This role will ensure that EHR workflows, data conversions, SaaS configurations, interfaces, and vendor releases meet functional, clinical, regulatory, security, and compliance requirements.

Key Responsibilities

• Lead the overall QA strategy, testing approach, planning, execution, governance, and resource management.
• Develop and maintain test plans, test schedules, test cases, traceability matrices, and test evidence.
• Serve as the primary QA contact for program leadership, IT teams, vendors, business users, and clinical stakeholders.
• Provide regular reporting on testing progress, risks, defects, quality metrics, and readiness.
• Lead defect management, prioritization, triage, retesting, and final validation.
• Lead data migration and conversion testing from legacy EHR and ancillary systems.
• Validate patient, clinical, pharmacy, billing, and historical data for accuracy, completeness, integrity, and reconciliation.
• Review and test ETL processes, data mapping, validation rules, reconciliation reports, and exception reports.
• Perform pre-load and post-load validation, record counts, field-level verification, and data reconciliation.
• Coordinate testing of interfaces, inbound/outbound data feeds, integrations, and downstream reporting.
• Lead functional testing across EHR modules including clinical, scheduling, orders, medications, documentation, and billing.
• Validate end-to-end workflows across clinicians, nurses, pharmacy, registration, and administrative users.
• Lead system, integration, regression, and UAT testing activities.
• Ensure SaaS configuration changes and vendor releases are fully tested before deployment.
• Partner with business and clinical SMEs to develop UAT scenarios, test cases, and acceptance criteria.
• Support UAT execution, defect triage, business sign-off, and deployment readiness.
• Track test execution and defects using tools such as Azure DevOps, ALM, and Jira .
• Support manual and automated testing approaches as applicable.
• Coordinate testing activities across vendors and multidisciplinary teams.
• Ensure QA documentation meets audit, regulatory, compliance, and project delivery standards.

Required Qualifications

• 11+ years of experience in QA Lead, Test Lead, QA Manager, or Test Manager roles.
• 11+ years of hands-on experience with data validation, data migration, and ETL testing .
• 11+ years of experience leading functional testing for EHR or healthcare SaaS platforms.
• 11+ years of experience testing EHR modules including clinical, scheduling, orders, medications, documentation, and billing.
• 11+ years of experience validating end-to-end clinical and administrative workflows.
• 11+ years of experience leading data migration and conversion testing from legacy EHR and ancillary systems.
• 11+ years of experience validating patient, clinical, pharmacy, billing, and historical records.
• 11+ years of experience testing interfaces, inbound/outbound data feeds, integrations, and downstream reporting.
• 11+ years of experience creating and maintaining test plans, test cases, traceability matrices, and test evidence.
• 11+ years of experience coordinating testing with vendors and multidisciplinary teams.
• 11+ years of experience testing SaaS configuration changes and vendor releases.
• 11+ years of proficiency with Azure DevOps, ALM, Jira , or similar test management tools.
• 11+ years of experience working in Agile and/or hybrid delivery environments.

Preferred Qualifications

• 6+ years of experience supporting EHR implementations involving clinical, pharmacy, and billing workflows.
• 6+ years of knowledge of healthcare data standards such as HL7, FHIR, CCD/A, ICD, and CPT .
• 6+ years of understanding of HIPAA, healthcare privacy, security, and government compliance requirements .
• Experience supporting state or public-sector healthcare systems.
• Experience with both manual and automated testing methodologies.
• Strong leadership, communication, analytical, problem-solving, and stakeholder management skills.

Education

Bachelor's degree in Computer Science, Information Technology, Healthcare Information Systems, or a related field is preferred.