Overnight Hotel Self Parking Lot Auditor - San Francisco, CA

Overnight Hotel Self Parking Lot Auditor – San Francisco, CA San Francisco, CA, USA Job Description Parking Management Company (PMC) is a national leader in hospitality-focused parking services. We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate works independently, manages data, performs security checks, and provides excellent customer service while working outdoors in varying conditions. Primary Objective Provide exceptional customer service while maintaining a safe and orderly parking environment. The overnight parking lot attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds overall security and cleanliness of the parking area. Duties and Responsibilities Audit and Reconciliation Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections. Vehicle Activity Monitoring Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities. Reporting, Documentation, and Attention to Detail Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records. Security and Compliance Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant. Lot Maintenance Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items such as cones, signs, and barriers are in good condition and free of debris or hazards. Hospitality, Customer Service and Communication Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards. Use proper two‑way radio etiquette and maintain clear communication with team members. Attendance and Professionalism Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Additional Responsibilities Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility. Knowledge, Skills, and Abilities Competency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education / Experience High school diploma or GED. Customer service experience preferred; a customer service attitude and a willing, helpful demeanor is mandatory. Certificates and Licenses A valid driver’s license and reliable transportation are required. Maintain an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Pass and maintain a clean background check. Physical Demands and Work Environment This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Must be able to work overnight, weekends, and holidays. Cell Phone Use Employees may be required to use personal cell phones for work‑related communication. Reimbursement policy follows company guidelines. Pay Transparency PMC is committed to pay transparency and equity among all employees and provides an environment where pay discussions are allowed. PMC complies with Equal Employment Opportunity laws and related compensation regulations. Benefits Health, vision and dental insurance Life and critical illness insurance Bonus opportunities Internal leadership development program Paid time off, paid training, tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer Overtime All non‑exempt positions receive overtime pay when applicable. Employment Terms Employment with PMC is at‑will. All non‑exempt positions are hourly with FLSA compliance. PMC complies with all state compensation and leave requirements. Equal Employment Opportunity Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Reasonable accommodations will be provided in compliance with the Americans with Disabilities Act. #J-18808-Ljbffr Parking Management Company