Global Senior Director, AI Services Consulting (Remote)

Zendesk seeks a Senior Director of AI Services Consulting to set global strategy, shape the operating model, and lead a senior team delivering AI-powered customer experience outcomes. You will partner with Sales, CS, Product, Engineering, and Finance to translate insights into scalable programs that drive adoption and margin. You will establish governance, standards, and an operating rhythm to ensure fast, measurable value for customers and sustained growth across regions, with a hybrid work