Sales & Broker Support Coordinator (Bilingual - Korean)

Description

Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

Position Summary

The Sales & Broker Support Coordinator will support the Sales Department with sales material, event set up and outreach coordination. In this role, the Coordinator will be responsible for supporting department activities that promote organization growth, branding, and sales outreach.

Essential duties and responsibilities include the following:

- Support the department through the development and implantation of sales and broker support branding campaigns and projects.

- Work cross functionally with various teams to identify and collect the resources required for each assigned project.

- Establish professional relationships with outside production vendors and agencies to assist in the coordination of sales activities.

- Participate in website, broker portal, online enrollment portal review and updates as needed.

- Point of contact for all pre and post contracts; follow and communicate plans.

- Assist in the pre-event activities including guest lists, activities, sales, and marketing collateral.

- Support the Sales Operations Team on the needs of our independent broker partners, agencies, and field marking organizations by developing educational materials on consumer product offerings in the market allowing them to help sell more, earn more, and stay independent with support of their on-going growth and success.

- Assist with the Sales Operations team in positioning insurance agents and agencies for quick growth with creating presentations, materials, and other resource tools.

- Through community marketing and outreach efforts to doctors and specialists, the Coordinator will have a direct impact on sales and enrollment growth and retention.

- General Office & Clerical/Administrative work.

- Regular and consistent attendance.

- Other duties as assigned.

Benefits

- 401(k)

- Dental Insurance

- Health Insurance

- Life Insurance

- Vision Insurance

- Paid Time Off

EEO/Affirmative Action Statement

It is the policy of Astiva Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including but not limited to recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate. Please refer to Standard Operating Procedure 100 for more information about the organization’s Affirmative Action/EEO statement.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee signature below indicates the employee’s understanding of the requirements, essential functions and duties of this position.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, including regular and consistent attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

- High School diploma required.

- Bachelor’s degree in Marketing, Communications or other related field.

- Strong organizational skills required.

- Ability to build and foster strong working relationships with both internal and external stakeholders.

- Excellent communication skills both oral and written.

- Detailed understanding of technology including website optimization, desktop computer and telephone systems.

- Ability to meet deadlines in a fast-paced environment.

- Local travel may be required for event planning, even pre-meetings, and event attendance.

- Must be able to present themselves professionally.

- Fluent in Korean (verbal and written).

Language

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups and customers or employees of the organization.

Mathematics

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and complete work while on a computer. The employee occasionally is required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb or balance, talk and hear. While performing the duties of this job, the employee is occasionally required to lift or exert force up to 10 pounds.