Guest Services Attendant
Four Seasons Hotels Limited
Guest Services AttendantFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Experience the luxury of living and working in one of the Southwest's most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona's red rocks, a visit to the Grand Canyon, or exploring Arizona's diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.The Residence Club at Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team. The main objective of this role is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Guest Services Attendant is responsible for the arrival and departure experience of the owners. The Bell Attendant transports luggage, packages, and storage items to the guest room for arrivals and transports luggage for departing guests or into temporary storage. The Guest Services Attendants also responsible for the upkeep and cleanliness of the fitness center, lobby, public areas and back of house areas of Residence Club.Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggageAccommodating guest requestsOther guest inquires or duties as assignedMaintaining the cleanliness of the Fitness Center, Barbeques, Locker Rooms, and LobbyActively monitor and report where engineering attention needed in guests common area.Previous Guest Services experience in a luxury hotel/resort highly preferred.Must have excellent verbal communication skills in EnglishMust be able to stand/walk/run for up to 8 hours per shiftBe able to work in desert climateComprehensive health benefits including medical, dental, vision, and life insurancePaid time off benefits, including vacation, sick time, and holidays, to support your wellbeing401(k) plan with company matchExclusive employee rates at Four Seasons Hotels & Resorts worldwideComplimentary uniforms with dry cleaning serviceComplimentary shift meals and on-site parkingCareer growth opportunities, including learning programs and tuition reimbursementA culture of care, respect, and inclusionRecognition programs, employee events, and a strong sense of communityFull TimeFlexibility to work early mornings, evenings, weekends and holidays.Flexibility to work various shifts, including weekends and holidays; availability on Fridays and Sundays is required.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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