AI Enablement Trainer — Head of BFSI Solutions level

Role Description

Neurons Lab is hiring a senior AI Enablement Trainer to deliver an AI Adoption Programme for a US mutual fund administration firm. The programme is all-online: half-day workshops delivered weekly across roughly 6–12 weeks on Claude Enterprise and Claude Cowork, with a conservative automation start built around SharePoint-based data flows.

This is a client-facing, senior FSI/BFSI positioning — the trainer must credibly match a "Head of BFSI Solutions" profile. A part-time internal AI platform/governance engineer complements the role for Claude Enterprise setup, the governance session, async support, and the SharePoint connector swap.

Objective: Deliver the client AI Adoption Programme end to end — from foundations through function-specific workshops — so that each team leaves with working Claude skills for their real fund-administration workflows and keeps building on their own.

Areas of Responsibility

• Adapt the agreed curriculum to real artifacts (fee schedules, deferred comp calcs, N-1A filings, fund highlights, board packs) collected during assessment.
• Personally deliver the online half-day workshops to a mostly non-technical audience with mixed AI familiarity.
• Design and run hands-on exercises: build 3 Claude skills live per function workshop using their own documents and SharePoint data flows.
• Teach the "team extends" method so staff can decompose their own workflows into skills after the workshop.
• Run 1.5h office-hours sessions (1 week and 1 month post-workshop) and triage questions raised there.
• Coordinate with the governance/platform engineer so foundations, governance, and function content stay consistent.
• Collect feedback after each session and adjust the following sessions accordingly.
• Escalate engineering-grade opportunities to the account team.

Skills

• Excellent live facilitation and presentation for non-technical professionals; can hold a 4-hour online session with high engagement.
• Daily practical fluency with Claude (Enterprise, Cowork, Projects, skills), prompt engineering, and agentic workflows — able to build a working skill live and debug it on the spot.
• Ability to decompose an expert's workflow (e.g., a fee calculation or filing update) and rebuild it as an AI-assisted process.
• Clear communication of AI limitations, failure modes, and safe-use practices in a regulated environment.
• English: fluent, client-facing; comfortable presenting to US audiences.

Knowledge

• Financial services domain — ideally fund administration / asset management operations: fund accounting, fee calculations, ETF compliance, regulatory filings (N-1A), board/CCO reporting. BFSI experience is mandatory; fund admin specifics are a strong plus.
• Governance and safe-AI concepts for regulated firms: RBAC, data residency, read-only access, prompt injection.
• Current AI tooling landscape (Claude ecosystem, MCP/connectors, SharePoint integration patterns at a conceptual level).

Experience

• 5+ years designing and delivering corporate training/workshops (not just conference talks).
• Delivered AI/GenAI enablement to business teams in banking, finance, or insurance.
• Built AI-assisted workflows or skills used in production by non-technical teams.
• Public-facing credibility (publications, talks, community) supporting "senior FSI AI expert" positioning.

Terms

• Format: project-based / freelance (per engagement).
• Allocation: ~6 half-day sessions + prep + office hours across 6–12 weeks; est. 0.2–0.3 FTE equivalent.
• Time zone: must overlap US business hours for live delivery (remote, online).
• Location: remote (EU/US).
• Start date: September 2026 target (prep from August).