HVAC Service Technician

Service Technician

Imagine a career where every day, your skills make a real differencekeeping families safe, homes comfortable, and lives running smoothly. At A-Comfort Service, we've proudly delivered exceptional plumbing, heating, and cooling solutions to the North Hills for over 36 years. HVAC isn't just a job; it's the backbone of modern living, and we're looking for experienced technicians to join us in this vital work.

With top-tier training, long-term career growth, and the chance to earn an average of $20,000 annually in additional income, this is your opportunity to excel. Be part of a team that values your expertise, celebrates your impact, and gives you the tools to succeed.

Join A-Comfort Service and take pride in a meaningful career that keeps Pittsburgh comfortable, one home at a time.

In exchange for your skillset and commitment, we offer:

• Steady year-round work
• Fully stocked vehicles, gas card, cell phone, and tablet
• Weekly pay
• On-going training and development opportunities to help you reach your goals and advance your career
• 401(k) with company match program
• High quality, affordable medical, dental, and vision insurance
• Health savings account with company contributions
• Company paid short-term disability insurance, life insurance, and long-term disability insurance
• Paid holidays
• Paid time off (PTO) starting day 1!
• Parental leave
• Special deals/discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly performance reviews

In this role, you'll be responsible for:

• Providing clear explanations and educating customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly.
• Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers.
• Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
• Responding to service requests within the defined time frame. Timely response ensures customer comfort and builds trust.
• Completing annual maintenance of heating and air conditioning systems.
• Participating as a member of our on-call rotation schedule for emergency service requests.
• Identifying options for additional services, products, or maintenance plans.
• Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
• Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
• Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
• Additional duties as assigned

$32 - $40 an hour. Our techs earn an average of $20,000 annually in additional income via incentives.