Software Engineer II, Customer Value, Provider Search

Job Description

Job Description

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Reporting to the Associate Director, Engineering - Customer Value, this engineer will help enhance the member provider search experience, ensuring that every member, on every platform, in every care type, finds the right provider efficiently and accurately. This role will build our product features as a part of a cross-functional product team and will collaborate with more senior engineers to grow while also mentoring more junior engineers to improve our overall execution practices.

Please note that this is a hybrid role based in Seattle, WA with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue.

What you'll do:

• Design and build scalable full-stack services using Ruby on Rails, React, and GraphQL
• Collaborate with cross-functional teams to ship high-impact features that improve customer reporting and analytics
• Expand and maintain the existing web application
• Debug and resolve issues quickly and efficiently
• Contribute to architectural discussions, code reviews, and tech debt prioritization
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder
• Work with product managers and designers to scope and deliver 0–1 product features
• Identify areas for growth and iteration on our application stack and advocate for them on the roadmap

What success looks like:

• Deliver projects on time, within scope, and with high stakeholder satisfaction
• Maintain high system uptime and low defect rates through strong testing and observability practices
• Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
• Complete tasks independently, resolve issues proactively, and accurately track personal work
• Contribute to improved team velocity through planning, estimation, and delivery best practices
• Continuously seek out new technologies or practices to improve engineering outcomes

What you'll bring:

• 3-5 years of experience in software development with a focus on full-stack development
• Proficiency in at least one of the following languages: Ruby on Rails, Java, C#, Python, or equivalent on the backend and Typescript, React, Angular, Vue, or equivalent on the frontend
• Ability to work independently and collaboratively in a fast-paced, ambiguous environment
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Demonstrated ability to troubleshoot data discrepancies and identify root causes

Nice to Have:

• Hands-on experience with search engines & indexing frameworks (e.g., OpenSearch, Elasticsearch)
• Production experience with Ruby on Rails

The target base salary range for this position is $120,000 - $149,630 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: -policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.