Provider Solutions Representative

Job Description

Job Description

Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them. By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most. Our companies are leaders in their industries! MoveDocs streamlines the coordination of medical, financial, and professional services for personal injury cases—improving efficiency for attorneys, care providers, and their clients. Oasis Financial is the largest and most recognized plaintiff funding brand in the nation, having helped 400,000+ plaintiffs access more than $2 billion in funding while their personal injury cases progress. And through Probate Advance, we enable heirs to access their inheritance without waiting through the lengthy probate process.

Together, under the Libra Solutions banner, we support a nationwide network of more than 45,000 attorneys and 10,000 healthcare providers – creating a powerful platform to deliver faster, more seamless outcomes for our customers.

MoveDocs is seeking a Representative to join our growing PreCare team. The successful candidate will be highly motivated to deliver exceptional customer service to various parties within the medical and legal community. This position will function as the primary point of communication with our clients to coordinate complex medical procedures and evaluate requests in line with company underwriting standards. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment.

This position is based in our Las Vegas, NV office.

Essential Functions:

• Serve as the central contact between PreCare and assigned firms, engaging with professionalism and integrity.
• Proactively gather case and underwriting information and set communication cadences tailored to each firm.
• Facilitate updates on Procedure Requests and treatment during the underwriting process.
• Work with firms to confirm representation and collect underwriting information for Portfolio/Buyout operations.
• Collaborate with the PreCare team on efficient, firm‑specific workflows, and partner with Revenue and Business Development to strengthen relationships and resolve communication gaps.
• Focus on speeding communication so patients receive treatment quickly.

Requirements

• High School or GED required
• 1-3 years of personal injury experience (paralegal, medical, or insurance adjuster)
• Proficiency with Microsoft Office, especially Excel
• Self‑motivated with the ability to work independently and take initiative
• Strong organization and communication skills with a focus on efficiency, excellent customer service and interpersonal abilities, and problem‑solving with innovative thinking
• Adaptable to different firms’ needs and able to represent PreCare professionally in all external communications
• Must be able to work in-office at our Las Vegas, NV office

Benefits

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.