Host/Hostess

Position Summary: Welcome and warmly greet guests upon arrival. Manage the efficient and timely seating of guests to tables that best accommodate their preferences. Accurately manage and utilize the reservation system, handle to-go orders, and answer questions regarding large parties and catering.

We are excited to announce the opening of a new Breakfast in Sunnyvale, Keke's Cafe. As we prepare for this momentous occasion, we are actively seeking motivated and dynamic individuals to join our Keke's team.


Why Join Us?

At Keke's Café, we believe in taking care of our team members. As part of our growing team, you'll enjoy:

• Great Wages: Be part of our tip pool while you do what you love
• Benefits: Access to health insurance and other benefits.
• 401(k) Program: Plan for your future with our company-sponsored 401(k) plan, in accordance with company policies.
• Employee Discounts: Enjoy discounts on our delicious menu items and more.
• Supportive Environment: Work in a positive, collaborative atmosphere where your contributions are valued.

If you are passionate about the food and hospitality industry and are looking to join a great company with fantastic benefits, apply now to be part of our Keke's team. Help us create memorable dining experiences for our guests and grow with us as we open our doors in Sunnyvale!


Duties & Responsibilities:

• Warmly and graciously greet all guests upon arrival.
• Greet guests entering the restaurant whenever possible.
• Manage and utilize the reservation system accurately to organize seating arrangements and waitlists, notifying Guests of wait-times, and when tables are ready.
• Notify guests when tables become available, and thank them for waiting.
• Escort guests to their tables with menus.
• Accommodate special seating requests whenever possible.
• Seat guests in a way that balances customer flow in service sections.
• Upon seating, inform guests of their server's name.
• Thank guests as they leave and invite them to return.
• Wipe down and clean menus as they are returned to the host stand
• Handle to-go orders efficiently.
• Answer inquiries about large parties and catering services.
• Keep the host area, floors, and door glass clean and presentable.
• Must be flexible and willing to assist in any front-of-house (FOH) positions, including performing bathroom checks and cleaning, as needed.

Qualifications:

• No prior restaurant experience is required.
• Ability to work in a standing position for extended periods (up to 6 hours).
• Fun, upbeat personality, acting with kindness and professionalism
• Excellent communication skills in the predominant language(s) of our guests.
• Current, valid California food handlers card, or ability to obatin one if hired.

REASONABLE ACCOMMODATION:

Smart Hospitality Group, LLC, will provide reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions. This position description should be applied accordingly.