Program Coordinator II "Student Navigator"

Job Description

Job Description

Program Coordinator II "Student Navigator"
Highlands College - Trades & Technical
Full-Time
$19.78/Hr

If you are passionate about helping individuals achieve their educational and career goals, this is the opportunity for you!
The Montana Rapid Broadband Training (MT RBT) Navigator supports students throughout their training journey by providing guidance, connecting them with resources, and helping them successfully complete training and transition into employment.

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Applications received by 8/30/2026 will be guaranteed full review and consideration.  Applications received after that date may be considered until an adequate applicant pool has been established.

Duties:
The MT Rapid Broadband Navigator is responsible for providing comprehensive student support services for participants enrolled in broadband workforce training programs under the SCC5 funded MT Rapid Broadband Training (MT RBT) initiative. The position requires a high degree of initiative, organization, and interpersonal skill to guide students from recruitment through employment while ensuring compliance with grant requirements.
Primary responsibilities include:
• Provide individualized case management, career advising, and academic planning to support student success.
• Assist students in overcoming barriers by connecting them to financial assistance, social services, and community resources.
• Support recruitment and outreach efforts across rural communities, including collaboration with workforce centers, tribal colleges, high schools, and community organizations.
• Guide students through enrollment, intake, and credential pathways, including stackable programs and credit articulation.
• Track student progress, completion, and post-program outcomes, including employment and continued education.
• Assist in coordinating job placement activities, apprenticeships, or transitions to further education.
• Maintain accurate records and documentation to meet SCC5 grant reporting and performance requirements.
• Collaborate with instructors and program leadership to monitor retention and implement intervention strategies.
• Participate in continuous improvement efforts, reporting processes, and grant compliance activities.
This position operates with moderate to high independence, requiring proactive problem-solving, consistent communication, and the ability to manage multiple students and partnerships simultaneously.

Required Qualifications:
• Bachelor’s degree or equivalent combination of education and relevant experience.
• Strong interpersonal, communication, and problem-solving skills.
• Experience working with diverse populations, including rural communities.
• Ability to provide case management, advising, or student support services.
• Organizational skills with the ability to manage multiple students and priorities.
• Proficiency in Microsoft Office and digital tools for tracking and communication.
• Ability to maintain accurate records and meet reporting requirements.

Preferred Qualifications:
• Experience in workforce development, student advising, or case management.
• Familiarity with broadband, technical training, or apprenticeship programs.
• Experience working with tribal colleges, rural institutions, or underserved communities.
• Knowledge of grant funded program operations and reporting requirements.
• Experience coordinating outreach, recruitment, or employer engagement activities.

Physical Demands:

• Must possess the ability to ascend, descend stairs to access various work locations.
• Ability to remain in a stationary position (sitting or standing) for extended periods.
• Ability to transport or move materials weighing up to 25 pounds with or with out a reasonable accommodation.

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For full consideration application materials must be complete.
Please include: 

• Cover letter addressing qualifications,
• Resume
• Contact information for 3 professional references. 

Application Requirements

For full consideration application materials must be complete.

Any offer of employment is contingent upon a satisfactory criminal background check.

Equal Opportunity Employer Statement

Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University's mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant's ability to compete in the hiring process or an employee's ability to perform the duties of the job. In compliance with the Montana Veteran's Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at Montana Tech as legally required (e.g., Form I-9). Montana Tech will require proof of authorization to work in the United States before final hiring.

• Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Dept. of State, the University may not be able to offer H-1B sponsorship. Particularly the University is not able to pay the $100,000 payment accompanying new H-1B visa petitions.

Veterans Employment Preference

To claim veteran's preference please complete the employment (veteran's) preference form located on the employment page and email to View email address on ziprecruiter.com. You must include the job title of the position in which you are applying.

Download Employment (Veteran's) Preference Form (PDF)

Request an Accommodation

To request an accommodation for the application or interview, please contact Cathy Isakson at View phone number on ziprecruiter.com or email View email address on ziprecruiter.com

Why Work at Tech?

Help meet the changing needs of society by providing a transformative student experience by helping develop leaders for tomorrow by advancing science, engineering and technology.

Benefits Package

In addition, Montana Tech offers an attractive benefits package* which includes:

• Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.
• Generous employer contribution toward monthly health care benefits worth $6.08 per hour.
• 5.9% retirement employer contribution for eligible employees
• 11 Holidays per year
• 3 weeks of Annual Leave to start
• Generous sick leave policy that can be used for sick children, doctor and dentist appointments as well as bereavement.
• 6 credits of coursework free per year (fees not included)
• Life and Disability Insurance
• Reduced tuition for dependents after 4 months of employment for eligible employees
• Employee Assistance and a Wellness Program
• Optional Retirement Plan for eligible employees
• Possible remote work days with supervisor approval and eligible positions.

*Benefits are dependent on position type and terms and conditions of eligibility.

About Montana Tech

Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.

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