Museum Education Specialist

Location 120 6TH AVE N STE 100,Seattle, WA, 98109-5002,United States Reports to: Senior Manager of Museum Education Department: Education + Public Programs Supervises: Does not supervise others Work Schedule: 40 hours per week, 5 days per week, hybrid work eligible. This role requires occasional night and weekend hours to support events, programs, and community partnerships. Position Summary The Museum Education Specialist's primary goals are to maximize onsite experiences for K-12 education groups, youth visitors, and families and to provide exceptional and engaging service that embodies our mission and welcoming culture. The Museum Education Specialist focuses on educational workshops and activity facilitation, camp coordination and supervision, and on-site programming support. They will collaboratively develop curriculum, tour scripts, and self-guided materials. The Museum Education Specialist is an integral member of our team and must be able to interact with the general public, families, students, teachers, and groups. Essential Job Duties (other duties as assigned) Museum Education, Group Learning, and Camps Facilitate and lead youth education programs including in-museum workshops, interactive craft programs, and MOPOP camps. Provide secondary support for MOPOP Residency programs and other public programs as needed. Routinely develop and review in-museum workshop lesson plans, pre-visit resources, and self-guided materials. Suggest ongoing improvements based on group needs and evaluations, and lead revision process. Collaboratively develop and review MOPOP tour materials. Provide feedback and guidance to tour facilitators. Coordinate MOPOP camp programs and partner camp programs, including but not limited to artist contracts, registrations, guardian communication, promotion materials, onsite oversight, and camper support. Work closely with teaching artists and volunteers to support high-quality educational experiences. Act as a resource for volunteer training, in-gallery material development feedback, and general museum education support. Support education group visit experiences by providing recommendations to guests, such as sharing learning resources, onsite activities, gallery guides, and upcoming program opportunities. Administration Provide secondary support for onsite education groups in collaboration with the Group Experience Specialist and Visitor Services team. Support may include coordinating logistics with group leads, managing and monitoring bookings and payments, coordinating additional program coverage as needed, inputting and updating reservations, preparing and distributing evaluation forms, and generating reports. Work to ensure standards for education safety are met and policies and best practices are accessible andobserved across teams. Collaborate with other museum departments to support the smooth operation of education group visits alongside other museum events and programs. Coordinate statistics and reflection tracking for camps and workshops to report insights on service, revenue, and attendance goals. Assist with set-up procedures, organization, inventory, and upkeep of classroom spaces and education supplies. MOPOP Community Support our internal culture which inspires and empowers our staff to live our mission to its highest standards. Contribute to a consistent customer service standard across all departments. Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff. Preferred/Desired Qualifications Three (3)years ofrelated workexperience,preferably in education or museum environments. Demonstrated experience with formal and informal education,activity-basedlearning environments (youth programs, camps, museums, etc.), and engaging students in themed content. Experience with curriculum development, classroom management, and gallery learning. Experienced relationship builder with customer service skills. Able to provide effective and prompt customer service for external participants and partners, including but not limited to communication, booking, and payment processing. A flexible, supportive team player capable of bringing perspective to even the most stressful moments. An efficient and clear communicator, well-versed in communication and planning strategies.Passionate about pop culture and its ability to bring people together. Inclusive of diverse points of view and perspectives. Proven commitment to diversity, equity, inclusion, and accessibility. Strong MS Office skills, especially in Word and Excel. Ability to work well with a diverse group of colleagues. Flexibility for the changing needs of a fast-paced environment. This full-time position includes Medical/Vision insurance Dental insurance 3.08 hours of accrued Vacation per bi-weekly pay period Seattle Sick/Safe up to 8 Company Holidays paid throughout the year EAP 401k plan with vested match schedule once eligible subsidized transportation benefits for Orca Pass or parking Why MOPOP? We’re really glad you’re thinking about joining the team at MOPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact. MOPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff — be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you’d be into, we’d love to hear from you! MOPOP’s Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility Our mission is to activate the world-shaping power of pop culture through participative experiences, discovery, and play. We believe pop culture connects us, and that it is powerful, complex, alive and who we are. MOPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional “-isms,” as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all. We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA2S+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MOPOP employees to be part of our DEIA journey. ________________________________________ Please email View email address on click.appcast.io if you need reasonable accommodations during the application or hiring process. Requirements Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At MOPOP, we are dedicated to building a diverse and inclusive workplace. If you are excited about a role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the candidate we are looking for! #J-18808-Ljbffr Kids for the Future