Case Manager - Family Resource Center

Maryville Academy is recruiting a Case Manager to support residents in maintaining sobriety and exercising their rights. The role coordinates care, supports recovery planning, and engages with community resources.

ESSENTIAL FUNCTIONS

Provides frequent face-to-face contact and social services, ranging from routine to complex, in accordance with the terms agreed upon in the Individual Recovery Plan; identifies records and recommends changes in resident services. Completes a comprehensive assessment or reassessment of the Individual Recovery Plan of the assigned resident within the time frame established by the designated agency and develops a written recovery plan for each assigned resident. Prepares court reports, attends court hearings (as needed) and carries out orders of the court as they pertain to resident services. Completes resident intake forms. Assists residents in the transfer of school records and employment history; schedules residents in conferences with other professionals for case planning. Provides hands‑on information to community resources (schools, employers, police and community agencies) and assists residents in utilizing available resources by linking them to appropriate resources. Obtains timely school and job reports regarding residents and provides information to appropriate authorities. Completes the initial assessment within 24 hours and Recovery Plan within fourteen working days of resident admission; reviews initial Recovery Plan with the DCFS caseworker. Monitors and organizes appointments and transportation for residents to attend required appointments. Maintains case files that are organized and contain all necessary information. Reports all unusual incidents immediately to the supervisor and follows up with written reports to DCFS within forty‑eight hours. Helps residents set, develop and attain realistic personal, educational, social and employment goals. Organizes, schedules and facilitates regular and emergency clinical staffings, ensuring notification and invitation of all required stakeholders; documents staffings in accordance with program protocols and required timeframes. Participates in staffings, staff meetings, treatment team meetings and in‑service training sessions. Documents all case management activities on Program Service Document Records. Completes compliant Program Service documentation for case management services delivered to the resident. Ensures the Quality Utilization Reviews are completed in a timely manner and that recommendations from reviews are implemented in a timely fashion. Ensures that CFS440‑5, CFS440‑6, CFS440‑7 forms are completed and received from DCFS within required timelines when a resident is accepted into the program. Approves passes and visitations for residents in accordance with programming goals. Coordinates discharge planning from intake through to post‑transitional services; ensures completion of the Transition and Discharge Protocol. Performs home visits at the Resource Center. Participates in continued performance quality improvement. Other duties as assigned.

OTHER FUNCTIONS

Communicates regularly with clinicians, program management, and the Program Director to ensure continuity and effectiveness of the recovery plan. Transports residents in a Maryville van, as needed.

MINIMUM REQUIREMENTS

Bachelor’s degree in a human service related field. One year of residential care experience. Minimum age 25 years.

PHYSICAL DEMANDS

Required to frequently sit, stand, bend, stoop and walk, sometimes for extended periods. Required to lift/move objects weighing in excess of 20 pounds. Must have visual, hearing and learning capabilities sufficient to perform the essential functions defined above.

WORK ENVIRONMENT AND SCHEDULING

Work is performed at a designated site. Duties may involve contact with residents who may be threatening, aggressive and/or under the influence of drugs or alcohol. Must be flexible and available to work additional hours when necessary. May be scheduled to work on weekends and/or holidays.

COMPENSATION

Salary range: $61,000–63,000 per year

BENEFITS

PPO health insurance options. Vision insurance. Dental insurance (after one year of service). FSA and HSA. 403(b) retirement plan. Paid vacation and sick days. 9 paid holidays a year. Long Term Disability and Life Insurance (after one year of service). Tuition reimbursement (after one year of service).

EEO STATEMENT

Maryville Academy is an Equal Opportunity Employer. No applicant for employment shall be discriminated against because of age, race, color, religion, sex, marital status, national origin, veteran status, or disability. #J-18808-Ljbffr Maryville Academy