Customer Logistics Manager

Job Description The Customer Logistics Manager will oversee the day‑to‑day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. The role primarily involves the leadership of direct reports and the attainment of daily operational goals within the assigned functional area. Essential Functions Customer service satisfaction and expectation management Staffing performance management and development of exempt and non‑exempt employees Manage day‑to‑day planning and scheduling Health and Safety Management State/Local/Federal regulations compliance Perform other duties as assigned Skills and Abilities Ability to work within international functional teams High level analytical ability for unusual and difficult problems Demonstrated technical and professional skills in a job‑related area Off‑shift support in the event of critical customer network disruption or crisis Make decisions in a timely manner Strong oral and written communications skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as part of a team Flexibility to operate and self‑driven to excel in a fast‑paced environment Capable of multi‑tasking, highly organized, with excellent time management skills Detail‑oriented with excellent follow‑up practices Qualifications H.S. diploma/GED required Bachelor's degree in Business, Logistics, or Supply Chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint and Access) required Logistics industry knowledge required Knowledge and understanding of Customer/Company local and Federal regulations required Fundamental knowledge of Supply Chain Management components required Strong knowledge of Manufacturing and Production required Compensation Information The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience, education, location, and market data. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type. Compensation ranges are below: Pay Type: Salaried Minimum Pay Range: $68,000 Maximum Pay Range: $70,000 Benefits Information Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Equal Opportunity Employer Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #J-18808-Ljbffr