Senior Transitions Specialist

Job Description

Job Description

Job Title: Senior Transitions Specialist
Job Category: Team Representative (Part-Time)

Caring Transitions is growing, and growing fast. We're building a highly-selective team of senior transitions specialists to support senior citizens with downsizing, decluttering and move management services in Snohomish county. This isn't a role for someone looking to punch a clock. We're looking for people who want to grow with this company, not just work for it.

Job Description: The Senior Transitions Specialist role is part of a team providing excellent customer service to Caring Transitions customers in Mill Creek, WA, and the surrounding areas. Within a customer’s house, you would be responsible for sorting, organizing, taking photos for online auctions, boxing items for pick up and shipping, and other similar activities. At Caring Transitions, no one is above the work. If donations need to be dropped off, supplies need to be hauled, or the trash needs to be taken out, you step in. Leadership here means rolling up your sleeves and taking initiative to complete daily tasks independently, often without direct supervision.

This job offers a flexible schedule with a standard shift from 9am - 3:30pm (M-F).

Roles and Responsibilities:

• Greets clients with a smile, receives orders, processes payments and responds appropriately to customer issues
• Operates cash register or point of sale devices as needed

• Prompt and regular attendance on assigned shifts
• Communicates in a positive manner with clients, peers and Managers
• Provides exceptional customer service as you safely move, pack/unpack and stage/resettle client household items
• Other duties may be assigned as needed

Qualifications & Skills:

• High School diploma or equivalent training required
• Excellent problem solving and decision-making skills
• Teachable, focused and self-motivated
• Proactive by nature - always anticipating what the project needs
• Comfortable with everyday tech - iPhone, Mac, Google, and photo/note apps
• Outstanding customer service skills
• Professional attitude and demeanor
• Experience in the fields of general labor or warehouse helpful
• Good hand-eye coordination
• Comfortable working in a fast paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Valid driver's license and good driving record

Physical/Environmental Requirements:

• Frequent lifting, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling
• Able to lift up to 35 pounds
• Ability to climb a flight of stairs inside or outside of a private residence
• Walking and/or standing in varying weather environments both inside and outside the home in cold and heat with varying weather conditions

Local candidates only ​

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