Full-Cycle HR Generalist - Multi-State Behavioral Health

Human Resources GeneralistPosition DescriptionDepartment: Human ResourcesReports To: Executive Director of Human ResourcesEmployment Type: Full-TimeCompensation: Exempt-Salaried; Range starts at $52,000 annual salaryLocation: HQ - Alliance, TXPosition SummaryThe Human Resources Generalist is a sole practitioner role responsible for managing the full scope of human resources functions across a growing, multi-state outpatient behavioral healthcare organization. While this position carries a heavy emphasis on full-cycle recruiting, with a primary focus on Advanced Practice Providers (APPs), Therapists, and Administrative staff, it also serves as the operational backbone of the HR department, touching every facet of the employee lifecycle. This role requires someone who is equally comfortable sourcing clinical talent and handling the day-to-day administrative, compliance, and employee relations responsibilities that keep a growing HR function running smoothly. As a department of one, with support from a Fractional HR Executive, this individual must be highly self-directed, resourceful, and capable of prioritizing across a broad and dynamic workload.Key ResponsibilitiesRecruitment & Talent Acquisition (Primary Focus)Manage end-to-end recruitment for all open positions across multiple states, including advanced practice providers (PMHNPs), licensed therapists (LCSWs, LPCs, LMFTs), associate clinicians (LPC-As, LMFT-As) and administrative/support staffPartner with hiring managers to establish ideal candidate profiles and set realistic hiring timelinesSource candidates through job boards (Indeed, LinkedIn, etc.), professional associations, school partnerships, and referral networksScreen resumes, conduct phone screens, and coordinate structured interview processes with clinical and operational leadershipManage candidate communications throughout the process, ensuring a positive and professional experience from first contact through offerExtend verbal and written offers; negotiate compensation within approved pay bandsTrack all open requisitions, candidate pipelines, and hiring metrics in the applicant tracking system (ATS)Develop and maintain provider-specific sourcing strategies to build a robust pipeline of licensed clinical talentOnboarding & New Hire AdministrationServe as the central point of contact for new hire onboarding logistics, ensuring all pre-employment steps are initiated promptly upon offer acceptanceAssign onboarding tasks to new hires and relevant internal stakeholders (IT, credentialing, clinical supervisors, billing)Monitor task completion and proactively follow up with new hires and department leads to address outstanding items prior to the start dateCoordinate licensure verification, background checks, and credentialing documents for licensed clinical staffEnsure all required state-specific employment documentation is collected and properly filed in compliance with multi-state regulationsFacilitate new hire orientation scheduling and ensure completion of required training modules, compliance courses, and policy acknowledgmentsServe as a resource for new employees during their first 30-90 days, answering HR-related questions and connecting them with the right contactsContinuously evaluate and improve onboarding workflows to reduce time-to-productivity and improve new hire satisfactionHRIS Administration & Paycom ManagementServe as the primary Paycom administrator, maintaining accurate and up-to-date employee records across all modulesProcess employee changes in Paycom including new hires, terminations, status changes, pay adjustments, title changes, and department transfersRun standard and ad hoc HR reports from Paycom to support workforce planning, compliance, and leadership decision-makingProcess payroll and ensure timely and accurate processing of employment changes and maintain clean data hygiene across all Paycom recordsLeverage Paycom tools (LMS, performance management, surveys, document management) to support HR program delivery and documentationEmployee Relations & HR SupportServe as the first point of contact for employee questions related to HR policies, benefits, leave, and general employment mattersSupport managers and employees through routine employee relations matters, providing guidance consistent with company policy and applicable employment lawAssist in documenting and resolving workplace concerns; escalate complex or sensitive issues to HR leadership as appropriateHelp maintain an equitable, respectful, and compliant work environment across all locations and remote employeesBenefits AdministrationAssist employees with benefits enrollment, changes, and questions; coordinate with benefits brokers and carriers to resolve issuesManage benefits-related administrative tasks in Paycom including open enrollment setup, life event changes, and COBRA notificationsTrack and administer leave of absence requests (FMLA, state leave, personal leave) in compliance with applicable federal and state regulationsSupport annual open enrollment planning and communication effortsCompliance & Policy AdministrationEnsure HR practices, documentation, and recordkeeping comply with federal and multi-state employment laws (FMLA, ADA, FLSA, state-specific leave laws, etc.)Maintain and update employee handbooks, HR policies, and standard operating procedures as neededTrack and support license and certification renewals for clinical staff across all operating statesPrepare and maintain required HR-related documentation including offer letters, employment agreements, performance improvement plans, and separation paperworkSupport audit readiness by ensuring personnel files and HR records are complete, accurate, and properly maintained in PaycomHR Projects & Continuous ImprovementAssist with the development and rollout of HR programs, initiatives, and process improvements as the organization scalesIdentify opportunities to better leverage Paycom functionality to automate or streamline HR administrative tasksContribute to workforce planning, compensation benchmarking, and organizational development effortsSupport leadership with special HR projects, reporting, and analysis as neededRequired QualificationsBachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field (or equivalent combination of education and experience)3+ years of broad HR generalist experience, including demonstrated ownership of full-cycle recruitingExperience recruiting licensed clinical providers (therapists, NPs, PAs, psychiatrists, or similar) strongly preferredProven ability to manage a broad range of HR functions with minimal oversight in a fast-paced, high-growth environmentWorking knowledge of federal and multi-state employment law and HR compliance requirementsProficiency with HRIS platforms, with Paycom experience strongly preferredStrong organizational skills and the ability to manage competing priorities across recruitment, administrative, and employee relations tasks simultaneouslyExcellent written and verbal communication skills; professional, empathetic, and responsive in all interactionsHigh level of discretion and sound judgment when handling sensitive employee informationComfortable operating as a department of one: self-directed, resourceful, and solutions-orientedPreferred QualificationsExperience in outpatient behavioral health, mental health, substance use disorder, or multi-site healthcare settingsHands-on experience with Paycom across multiple modules (Recruiting, Onboarding, HRIS, Benefits, LMS, Performance Management)Familiarity with provider credentialing processes and multi-state clinical licensure requirementsPHR, SHRM-CP, or other HR certificationExperience administering benefits and leaves of absence across multiple statesKnowledge of state-specific employment regulations in markets where the company operatesCore CompetenciesOwnership Mindset - Takes initiative, follows through, and holds the recruiting and onboarding process from start to finishBreadth & Versatility - Able to shift fluidly between recruiting, compliance, employee relations, and administrative work throughout the course of a single dayAttention to Detail - Maintains accurate records, catches errors before they become problems, and ensures nothing falls through the cracksRelationship Building - Develops trust with hiring managers, candidates, and new hires through responsive, transparent communicationProblem Solving - Proactively identifies issues and proposes practical solutions; does not wait to be told what to doAdaptability - Thrives in a fast-paced, growing organization where processes may evolve rapidlyHealthcare Awareness - Understands or quickly learns the compliance, credentialing, and workforce dynamics unique to multi-state behavioral healthcareWork Environment & Physical RequirementsPrimarily at HQ location with occasional travel to company locations as neededProlonged periods of sitting and working at a computer #J-18808-Ljbffr MIND BODY OPTIMIZATION INC