Senior Manager Enterprise PMO (Bethesda)

About the Company:

HMSHost, a subsidiary of Avolta , is a leader in creating dining for travel venues. With our unmatched portfolio , we operate over 1,000 locations in nearly 80 airports across North America, including proprietary concepts, local, regional, and national brands, and partnerships with award-winning chefs. For decades, HMSHost has curated food and beverage programs that make a traveler’s journey as exciting as the destination.

About the Role:

The Senior Manager of PMO ensures portfolio and project management across the organization through resource allocation, budget management, and governance oversight.

Essential Functions:

• Manages CAPEX resource loading and budget allocation across the project portfolio, ensuring accurate forecasting, tracking, and reporting of capital expenditures aligned with organizational financial planning cycles
• Oversees portfolio and project management (PPM) system administration, maintaining data integrity, accurate project tracking, and effective utilization of PPM tools and reporting capabilities
• Develops and maintains project intake and governance processes, including business case evaluation, project prioritization, and approval workflows
• Provides portfolio-level reporting and analytics to leadership on project health, resource utilization, budget performance, pipeline forecasting, and portfolio capacity
• Leads resource capacity planning and allocation across the project portfolio, identifying conflicts, optimizing utilization, and coordinating cross-functional staffing with business leaders
• Conducts financial analysis including budget vs. actual variance reporting, run-rate projections, and ROI tracking; partners with Finance on accurate capital planning, project cost tracking, capitalization compliance, and alignment between project budgets and financial systems
• Maintains PMO standards, methodologies, templates, and best practices for consistent project execution
• Provides oversight and coaching to project managers on project planning, scheduling, budgeting, risk management, and PPM system utilization
• Drives continuous improvement of PMO processes, tools, and reporting capabilities through feedback analysis, benchmarking, and implementation of industry best practices

Reporting Relationship: The Senior Manager of PMO reports to the Senior Director Enterprise PMO

Minimum Qualifications, Knowledge, Skills, and Work Environment :

• Education and Experience: The combination of education and professional experience must exceed 6 years:
• In a technical role: Requires minimum of 6 years of experience engaged in PMO operations or portfolio management
• A bachelor’s degree in a program related to the functional area can count for 3 of the six-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

Specialized Training:

• Training that leads to a strong understanding of project management methodologies, best practices, and industry standards

Specialized Skillset/Competencies/Traits:

• Demonstrated experience in CAPEX budgeting, financial planning, and resource management
• Advanced proficiency in PPM software and tools, as well as Microsoft Excel for financial analysis and reporting
• Ability to drive results through collaboration rather than direct control
• Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives; strong organizational skills with keen eye for detail
• Ability to quickly understand existing processes, relationships, and organizational dynamics
• Proven ability to identify, assess, and mitigate project and organizational risks
• Systematic approach to documenting processes, decisions, and lessons learned for future reference
• Business acumen and also has the mindset required to understand the long-term implications of PMO planning and to advance the organization’s goals
• Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals

Location/Travel:

• This position may be based at either North America Support Center in Bethesda, MD
• Occasional travel to other locations may be required based on business needs
• Flexibility for virtual collaboration across multiple time zones

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).