SDC WAMT Principal Systems Analyst---Manager---Dallas or Raleigh

Location: Dallas, and Raleigh

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

We are a professional services firm with a business unit dedicated to the financial services marketplace. Our teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic team!

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

The opportunity

As a Technology Service Delivery Manager, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

We are looking for Systems Analysts who will translate business needs into clear system requirements and practical solution recommendations for our financial services clients. The team leverages systems analysis, data analysis, data mapping, process modeling, and RESTful service design to deliver well-documented, high-quality solutions. This role provides analysis leadership, requirements governance, and technical leadership across complex, enterprise-scale initiatives.

Your Key Responsibilities

The goal is to help clients solve complex business problems by translating business needs into clear, actionable system requirements. You will elicit and document business and system requirements, translate needs into user stories and acceptance criteria, support design through operational readiness, and provide leadership that shapes product roadmaps, influences senior stakeholders, and mentors other analysts.

Your leadership and management responsibilities

As a Service Delivery Manager, you’ll be accountable for how the work gets done as much as what gets built. You’ll set the technical direction for your teams, build the capability of the people around you, and give our clients and senior stakeholders the confidence that delivery is in safe hands.

• Own end-to-end analysis standards and requirements governance and technology roadmaps across complex, enterprise-scale initiatives, and hold the teams accountable for delivering against them.
• Establish analysis standards, requirements governance, traceability, and reusable methods, and make sure they are consistently adopted across engagements.
• Lead cross-team decisions, modernization efforts, dependencies, and technical risk, escalating and resolving issues before they affect client delivery.
• Influence senior client and internal stakeholders, communicating technical direction and trade-offs in terms the business understands.
• Mentor and develop analysts and delivery team members, providing coaching, feedback, and career guidance that helps our people grow.
• Define reusable standards and drive organizational capability improvement, so that each engagement leaves the practice stronger than it found it.
• Apply and champion requirements quality, traceability, and documentation standards across the teams you lead, and translate business needs into clear, well-documented requirements.

Skills and attributes for success

• Deep hands-on experience in systems analysis, data analysis, data mapping, and process modeling.
• Translate business needs into user stories, acceptance criteria, and RESTful service requirements, supported by flowcharts, block diagrams, integration views, and product documentation.
• Support design, testing, implementation, UAT, and operational readiness.
• Willingness and ability to travel up to 30% of the time.

To qualify for the role you must have:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
• Minimum of years of relevant experience in systems analysis and requirements leadership.
• Deep expertise in systems analysis, data analysis, data mapping, and process modeling.
• Experience with RESTful services, use cases, user stories, acceptance criteria, and UAT.
• Experience producing flowcharts, block diagrams, integration views, and product documentation.
• Strong requirements elicitation, facilitation, and stakeholder management skills.
• Experience with Agile delivery.
• Proven experience defining analysis standards and requirements governance, and mentoring analysts.
• Comfortable working in Agile environments and collaborating with senior business and technical stakeholders.

Ideally, you’ll also have:

• Experience with the following areas and techniques
• Systems analysis, data analysis, data mapping, and process modeling
• RESTful services, use cases, user stories, acceptance criteria, and UAT
• Flowcharts, block diagrams, integration views, and product documentation
• Requirements elicitation, facilitation, and stakeholder management
• Agile delivery, requirements governance, and traceability

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers .

• The salary range for this job is:
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $103,900 to $215,700
  • Bay Area California offices – $108,200 to $224,700
  • All other offices locations in the US, including Sacramento – $86,600 to $197,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Are you ready to shape your future with confidence? Apply today.                                          

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on careers.ey.com