Clinical Supervisor - Home Health and Hospice

Job Description

Job Description

**Who Are We?**

Hello! We are Crossroads Home Health and Hospice! At Crossroads, we're dedicated to fostering an environment that attracts collaborative, selfless, and team-oriented individuals. Currently, we provide home healthcare and end-of-life hospice care to 1,500 patients across California, Utah, Arizona, and Oregon. With 12 Medicare-certified agencies and 14 locations, Crossroads combines the strength of a large organization with the heart of a small one. Our mission is to inspire the best in people, situations, and communities with every interaction. Are you interested in joining us?

**Who Are You?**

In addition to possessing excellent clinical leadership skills, you will have a "We over Me" mentality. We believe in unity and taking ownership of how our actions impact the team as a whole. Our commitment to one another enables us to be our very best every day. Individuals who enjoy being part of the solution, are results-driven, adaptable, service-oriented, and team players will thrive on our team. If this describes you, we would love to meet you!

**The Details**

We are seeking a driven and knowledgeable Clinical Manager to join our incredible team in San Francisco, California! In this role, you will play a vital part in supporting the Director of Patient Care Services (DPCS) and in driving the success of our clinical team. You will be responsible for guiding the clinical team on proper processes as they care for our patients. We’re looking for someone with exceptional leadership experience, a solid understanding of home health care, and qualities such as compassion, patience, and service orientation.

This is a full-time position from Monday to Friday.

**Responsibilities:**

- Supervise hospice nurses, LVNs, and other patient care team members.

- Ensure high-quality patient care is delivered and that care plan goals are met.

- Review documentation, patient satisfaction reports, and care plans.

- Participate in and oversee team conferences, conducting or participating in multidisciplinary team meetings and reviewing patient satisfaction reports.

- Resolve patient and family member concerns.

- Perform disciplinary actions and employee training; conduct performance assessments for employees.

- Ensure compliance with company policies and procedures.

- Complete other administrative tasks as assigned.

- Conduct field visits to patients as needed.

- Supervise field visits with hospice patient care providers.

**Qualifications:**

- Current CA RN license.

- Previous leadership or supervisory experience (preferred).

- Familiarity with clinical complexities.

- Strong multitasking and time management skills.

- Excellent verbal and written communication skills.

- Exceptional interpersonal skills.

- Team-oriented mindset.

**Why Choose Crossroads Home Health and Hospice?**

We have a vision that we believe will significantly impact healthcare. We are bringing together the best people, practices, and ideas to set the standard for home healthcare. We are relentless and passionate about our vision and want to share it with every community. We see the opportunity to make home healthcare an outstanding experience, but we know we cannot do this alone. We seek individuals with the same drive and desire to improve home care to join the Crossroads team. If you're looking for a meaningful opportunity and want to be part of something great, you’ve found it with Crossroads Home Health and Hospice. Come not only to see the difference but to feel it—you won’t regret it!

**What Else Do We Offer?**

Crossroads Home Health and Hospice provides competitive compensation and benefits, including:

- Medical, dental, and vision insurance

- Paid time off (PTO) and vacation time

- 401(k) plan

- Flexible work schedule—we value our team's needs

- Excellent team dynamics

- Opportunities for professional growth

At Crossroads Home Health and Hospice, you can expect a supportive team environment with an engaged and personable management team. We believe in caring for both our team and our patients and understand the value of both. We are committed to being the employer and provider of choice in the areas we serve.