A&P Service Representative

Support customers in integrating Business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness. Provide strong troubleshooting support to help resolve technical and operational aircraft issues effectively. Prioritize and elevate technical or operational concerns within both the customer’s organization and Bombardier as required. Deliver informal training and share technical, operational, and logistical knowledge related to aircraft operation and maintenance. Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft. Identify opportunities to improve customer procedures and overall aircraft operations. Encourage adoption of recommended actions to enhance product performance and customer satisfaction. Share Airworthiness Directives (ADs), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational improvements. Deliver reports in accordance with established schedules and requirements. Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres. Effectively navigate and utilise internal customer support and in‑service processes. Identify and elevate recurring fleet issues to Technical Services for potential product improvements. Participate in customer meetings, including fleet reliability and operational reviews. Travel to service facilities as required to support complex troubleshooting or customer requests. #J-18808-Ljbffr Groupe SEGULA Technologies SA