Lead Infrastructure Platform Support Engineer
Wells Fargo & Company
About this role: Wells Fargo is seeking a Lead Infrastructure Engineer to join our AI Platforms and model Support Group as part of Digital Technology and Innovations. Learn more about the career areas and business divisions at wellsfargojobs.com. The Lead Infrastructure Engineer is responsible for designing, building, and operating highly scalable, resilient infrastructure Production platforms that support enterprise Generative AI and Predictive AI workloads. This role provides technical leadership across GPU-accelerated environments, OpenShift/Kubernetes platforms, and advanced AI infrastructure patterns, including large AI factory scale GPU compute architectures. The engineer partners closely with platform, application, and vendor teams to ensure secure, performant, and production-grade AI solutions. In this role, you will: Lead complex initiatives to develop infrastructure to provide solutions for business applications Participate in various projects intended to continually improve or upgrade the infrastructure Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors Design, code, test, debug and document programs using Agile development practices Make decisions in technical designs, implementation plans and identify project risks and resource requirements Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success Recommend courses of action to maintain cost effectiveness and achieve results Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with customer and vendor Required Qualifications: 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years troubleshooting complex end-to-end architectures (including CI/CD pipeline) 5+ years Linux systems experience 4+ years supporting AI/ML platforms 4+ years of Kubernetes / container platform experience including production support Desired Qualifications: Experience with Generative AI and Predictive AI platforms. Hands-on GPU platform operations including scheduling, quota, and performance tuning. Experience with OpenShift in GPU-enabled, multi-tenant environments. Experience designing or operating GPU SuperPods. Deep experience with observability using Grafana, Splunk, and custom telemetry pipelines. Experience building AI- or agent-driven automation tooling (AIOps). Hands-on experience supporting AI/ML workloads on GCP and Azure, including GPU-backed services and managed AI infrastructure Experience operating hybrid or multi-cloud AI platforms, with an understanding of cloud-native services, networking, identity, and cost optimization for Generative and Predictive AI Strong monitoring of AI signals such as inference latency and GPU utilization. Experience with BCP/DR, resiliency, and highly available architectures. Job Expectations: This position offers a hybrid work schedule This position is not eligible for Visa sponsorship Participation in a 24x7 on-call rotation Job Location: 300 S. Brevard - Charlotte, North Carolina 28202 401 Las Colinas Blvd W Building A - Irving, Texas 75039 2600 S Price Rd - Chandler, Arizona 85286 194 Wood Avenue South - Iselin, New Jersey 333 Market St - San Francisco, California 94105 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 2 Jun 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at: wellsfargo.com wellsfargojobs.com For questions on how to search and apply, visit frequently asked questions.
$119k - $224k
...role: Wells Fargo is seeking a Platform Infrastructure Vulnerability Engineer as part of Commercial and Corporate... ...com . In this role, you will: Lead complex, broad impact initiatives including... ...challenges, as well as escalated support issues related to core business...SuggestedWork experience placementRelocation package- ...Job Title Data Center - Critical Infrastructure Technician About your role: As a... ...our data centers, which are crucial for supporting our clients' operations. You will collaborate... ...your overall onboarding experience and lead to stronger productivity. This is a...SuggestedPermanent employmentFull timeContract workFor contractorsCasual workWork at officeLocal areaFlexible hoursShift workNight shiftDay shiftAfternoon shift
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$88.4k - $154.7k
Parsons is looking for a GIS Digital Delivery Specialist in Dallas, TX. This role leads GIS-enabled digital delivery for infrastructure programs, integrating engineering and design data from Autodesk and Bentley into GIS workflows. The ideal candidate has extensive experience...Full timeFlexible hours- ...Job Title Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration... ...cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. Strong...Work experience placementLocal areaImmediate start
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$97.2k - $162k
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- We are seeking a skilled DevOps Engineer to maintain, optimize, and evolve the cloud infrastructure powering our multi-tenant SaaS talent intelligence platform. You will own the full deployment... ...specific Azure AD group policies Support database deployment workflows using...
$168k - $225k
Principal, Infrastructure Advisory Lead, Water page is loaded## Principal, Infrastructure... ...Europe, the firm provides support on projects of varying... ...’s integrated advisory platform across Asset Management,... ...Technology Advisory, and engineering business units.* Leverage...Local areaRemote work- ...Senior Infrastructure Support Analyst Requisition ID: 250160 Salary Range... ...and Markets (GBM) is a leading Canadian Capital Markets and... ...Banking business with a growing platform in the US and Latin America... ...(GTEP) – Global Network Engineering (GNE) mandate is to focus...Work experience placementWork at officeLocal areaRemote work
$100.8k - $170k
...SiriusXM Connect) are leading a new era of audio... ...subscription and ad-supported audio entertainment experience... ...programmer and platform for subscription and... ...impact: The Platform Engineering team is seeking a... ..., streamlining cloud infrastructure management, driving developer...Temporary workLocal area- Mainz Brady Group is looking for a Senior Technical Support Specialist to enhance their critical enterprise platform. This role involves supporting complex billing,... .... This position emphasizes collaboration with engineering and business teams to enhance platform...
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$65k - $171.93k
...company’s success. As an Infrastructure Engineer Sr., within PNC's... ...with migration from legacy platforms (e.g., SCCM/MECM) is preferred... ...scalable, faster, easier to support, cheaper, etc. • Proven ability... ...experience as a technical lead on major projects - leading...Full timeTemporary workPart timeWork experience placementWork at office
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