Technical Trainer & Instructional Designer - Pathology Lab

Job Title: Technical Trainer & Instructional Designer
Location: Tucson, AZ
Type: Contract
Compensation: $35-$45/hr. (depending on experience)
Contractor Work Model: Onsite

Position Overview:
We are seeking a Technical Trainer & Instructional Designer to own the end-to-end learning lifecycle across Product Development and related functional areas. In this dual-impact role, you will bridge scientific/pathology lab domain knowledge with modern adult learning principles-authoring scalable learning content (e-learning modules, hands-on lab guides, SOPs, quick-reference materials) and delivering engaging technical onboarding, hands-on coaching, and interactive workshops.

Key Responsibilities:

• Instructional Design & Content Development
  • Design, author, and update technical training modules, e-learning courses, and hands-on lab exercises using modern instructional design frameworks (e.g., ADDIE).
  • Translate complex scientific, pathology lab, and tissue-based assay concepts-including protocols for diagnostic instrumentation-into structured, accessible learning paths.
  • Develop scenario-based digital modules, interactive walkthroughs, and multimedia assets using industry-standard authoring platforms (e.g., Articulate 360, Camtasia).
  • Maintain and modernize courseware, lab guides, and training documentation in alignment with platform updates and quality compliance standards.
• Training Delivery & Facilitation
  • Facilitate structured technical onboarding programs to accelerate time-to-productivity for new personnel
  • Lead interactive classroom instruction, hands-on lab-based coaching, and virtual webinars.
  • Apply modern adult learning strategies to optimize learner engagement, shifting away from passive lectures toward scenario-based learning and guided lab exercises.
• Needs Analysis, Tracking & Collaboration
  • Conduct training needs analyses and skills-gap assessments with department managers and subject matter experts (SMEs) to define critical technical competencies.
  • Manage Learning Management System (LMS) assets and maintain tracking systems to monitor completion, competency assessments, and organizational compliance.
  • Partner closely with Strategic & Operational Excellence (S&OE) Technical Training team members, process owners, and cross-functional leadership to ensure seamless curriculum execution.

Requirements:

• Bachelor’s Degree in Science, Engineering, Business, or a related field with 5+ years of relevant experience, OR
• Master’s Degree in Science, Engineering, or a related field with 1+ years of relevant experience.
• Direct experience designing and delivering technical training tailored for adult learners.
• Direct familiarity with tissue-based assay products or experience operating Ventana BenchMark staining instrument platforms (or equivalent diagnostic instrumentation).
• Ability to interface effectively with technical/scientific SMEs to extract and synthesize complex laboratory workflows into clear instructional content.
• Practical experience authoring technical curriculum using tools such as Articulate 360 (Storyline/Rise), Camtasia, or equivalent e-learning software.
• Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and modern Learning Management Systems (LMS).
• Proven capability to articulate complex technical and non-technical information across diverse formats (in-person classroom, lab coaching, virtual).
• Strong project management, organization, and cross-functional matrix collaboration skills with the agility to thrive in a fast-paced environment.

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.