Dental Office Receptionist

Job Description

Job Description

Shape Smiles and Build Relationships - Join Preferred Dental of Cromwell as a Dental Office Receptionist!

Preferred Dental of Cromwell is seeking a dedicated and resourceful Dental Office Receptionist to join our dynamic dental team in the heart of Cromwell, CT. Nestled alongside the picturesque Mattabesset River, our state-of-the-art dental office combines advanced technology with a welcoming environment to provide exceptional care to families and individuals of all ages.

In this vital role, you'll provide outstanding customer service, manage daily office operations, and play an integral role in ensuring our patients feel valued and cared for. If you have a passion for people and healthcare, this is the perfect opportunity to grow your career in a supportive, patient-centered practice!

Why Choose Preferred Dental of Cromwell?

• Competitive Compensation: $20-23/hour (based on experience) + monthly incentive bonuses
• Comprehensive Benefits:
  • Medical, dental, vision, 401(k), life insurance, and disability coverage (available after 30 days for full-time employees)
• Generous Paid Time Off: Enjoy 3 weeks PTO + holidays for full-time employees
• Work-Life Balance: 1-hour lunch breaks and convenient hours
• Career Growth: Opportunities for advancement and continuing education (CE)
• State-of-the-Art Facility:
  • Digital charting
  • 14 operatories featuring advanced technology for seamless patient care
  • Gorgeous views of the Mattabesset River
  • On-site parking

About Preferred Dental of Cromwell

Our team, led by Drs. Stanley Schulman and Jay Mestel, is dedicated to providing top-tier dental care in a friendly, family-oriented environment. As a full-service dental practice, we offer a wide array of services, including dental implants, crowns, teeth whitening, root canal therapy, gum surgery, and more. Our office is equipped with the latest dental technology to ensure every patient receives precise, efficient care.

When you join Preferred Dental of Cromwell, you become part of a team that prioritizes patient satisfaction, comfort, and trust. Our facility's modern design, coupled with its serene riverside location, makes for a truly rewarding workplace.

Key Responsibilities:

• Greet patients warmly and create a welcoming environment
• Operate and manage the telephone system: answer calls, take messages, and schedule appointments
• Provide information about services, office locations, and treatment options
• Maintain accurate patient records and manage data entry
• Balance credit transactions and perform basic financial clerical duties
• Ensure a seamless check-in/check-out process for patients
• Coordinate with the dental team to ensure smooth office operations
• Use scripts effectively in person and over the phone (as assigned)

Requirements:

• High school diploma or GED
• Proficiency in typing (minimum of 40 WPM)
• At least 1 year of office experience (required)
• Dental or medical office experience (preferred)
• Strong customer service and organizational skills
• Familiarity with Dentrix software (preferred but not required)
• A positive attitude, professionalism, and a commitment to excellence

Office Location and Schedule:

Preferred Dental of Cromwell
75 Berlin Road, Cromwell, CT 06416

• Business Hours:
  • Monday - Friday: 8AM - 5PM

Why Cromwell, CT?
Located in the heart of Connecticut, Cromwell offers a blend of suburban charm and natural beauty. With its breathtaking riverside views, close-knit community, and vibrant local culture, it’s the perfect place to grow personally and professionally.

Join Our Team!

Preferred Dental of Cromwell is not just a workplace; it's a close-knit team. If you're ready to bring your passion for customer service and organization to a leading dental practice, apply today and help us make a difference in our patients’ lives - one smile at a time!

Preferred Dental of Cromwell is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

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