Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Lead BizOps Engineer

Full-time

Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary

Lead BizOps Engineer

Who is Mastercard?
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About the Role
The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE).
The role of the Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer-run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles, including operational design, automation, capacity planning, and monitoring that lead to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.
We are seeking a highly motivated early career Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a developing thought leader in your field, you will bring technical expertise, a passion for automation, and a thirst for problem-solving to the table.
We support daily operations with a hyper-focus on triage and root cause analysis by understanding the business impact of our products and performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.

Key Responsibilities

What You’ll Do:

• Demonstrate and innovate SRE practices by collaborating with stakeholders to implement important SRE principles and objectives and create new practices where applicable.
• Partner with product and platform teams to define and track service level objectives (SLOs) and indicators (SLIs).
• Monitor and manage system reliability performance, ensuring systems meet SLOs.
• Communicate reliability concerns and their potential impact with key stakeholders.
• Promote the prioritization of reliability throughout the software development life cycle.
• Design, code, test, and deliver solutions to automate manual operations.
• Participate in on-call rotations, provide support for SRE systems, and lead or participate in post-mortem incident analysis.
• Engage in system design, capacity planning, and architecture discussions to ensure operational requirements are met.
• Share lessons learned and best practices regarding reliability and performance with stakeholders and team members.
• Assist in training and mentoring fellow junior SREs to ensure best practices are followed and scaled within the organization.
• Pursue continuous improvement opportunities to stay up to date on SRE methods and trends and participate in organizational learning initiatives.
• Support governance and ensure compliance with policies by collaborating with security, compliance, and other teams.
• Respond promptly to requests for assistance from technical customers, providing engineering support and best-practice guidance.
• Adhere to and suggest improvements to standard operating procedures, advocate for automation and workflow optimization.

Role Qualifications

Education and Qualifications:

Essential:
• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.
• Experience coding in one of the programming languages (e.g., C++, Java, Python, Go, Spring Framework).
• Understanding of DevOps principles and practices.
• Interest in building and operating large-scale, distributed systems.
• Systematic problem-solving approach, analytical skills, and strong communication abilities.
• Willingness to learn and take on challenging opportunities.
• Comfortable collaborating with cross-functional teams to ensure system behavior is understood and monitoring exists to detect anomalies.

Desirable:
• One to two years of experience in a related role, with SRE experience preferred.
• Automation provider certifications.
• Experience with algorithms, data structures, scripting, pipeline management, and software design. Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Lead BizOps Engineer in India vacancy
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead BizOps Engineer Job Title: Lead BizOps Engineer Overview • The role of Corporate Security Operations is to be the production readiness... 
    Suggested
    Full time
    Work experience placement
    Worldwide

    Mastercard

    India
    a month ago
  •  ...governments realize their greatest potential. Title and Summary Lead Software Engineer Join us in unlocking infinite opportunity in Mastercard’s...  ...evolution • Collaborate with product, architecture, and BizOps teams to align on roadmap and delivery • Ensure compliance... 
    Suggested
    Full time
    Worldwide

    Mastercard

    India
    16 days ago
  •  ...governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer The SRE team at Mastercard is looking for a Site...  ...? If yes, we want to hear from you. About the BizOps Team Business Operations (BizOps) is at the forefront of... 
    Suggested
    Full time
    Worldwide
    Early shift

    Mastercard

    India
    22 days ago
  •  ...allocation, and technical coordination across the stack. Define engineering standards across the team: code review gates, testing coverage, observability requirements, and incident post-mortems. Lead technical decisions on LLM workflows , RAG pipelines , MCP... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Emergence Software

    India
    15 days ago
  •  ...resource allocation, and technical coordination across the stack. Define engineering standards across the team: code review gates, testing coverage, observability requirements, and incident post-mortems. Lead technical decisions on LLM workflows , RAG pipelines , MCP... 
    Suggested
    Full time

    Emergence Software

    India
    7 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Be part of the Operations & Technology Fraud Products team developing new capabilities for MasterCard's... 
    Full time
    Worldwide

    Mastercard

    India
    5 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Position Overview Have you ever wanted to be part of something BIG? Now is the time to make an immediate impact at... 
    Full time
    Immediate start
    Worldwide

    Mastercard

    India
    7 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview: Mastercard’s Enterprise and Credit Risk team within Mastercard Services is seeking a Lead Software Engineer... 
    Full time
    Worldwide
    3 days per week

    Mastercard

    India
    2 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer (Connex) Overview We are seeking a talented Lead Connex Software Development Engineer to join our engineering... 
    Full time
    Worldwide

    Mastercard

    India
    1 day ago
  •  ...centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and...  .... Skills, Experience and Requirements As a successful Lead 5G Signaling Engineer, you will have: Bachelor’s degree in... 
    Local area
    Flexible hours

    Dish

    India
    19 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Our Purpose We connect and power an inclusive digital economy that benefits everyone, everywhere by making... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Job Overview: Senior professional with a firm knowledge of testing and quality practices and protocols that enable the... 
    Full time
    Worldwide

    Mastercard

    India
    1 day ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power... 
    Full time
    Contract work
    Worldwide

    Mastercard

    India
    1 day ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Job Title: Lead Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments... 
    Full time
    Worldwide

    Mastercard

    India
    2 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Job Description Summary Overview • Data Governance & Regulations program helps Mastercard to comply with different... 
    Full time
    Worldwide

    Mastercard

    India
    27 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Be part of the Operations & Technology Fraud Products team developing new capabilities for MasterCard's... 
    Full time
    Worldwide

    Mastercard

    India
    29 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview MasterCard is seeking talented individuals to join our Emerging Payments Technology team in Pune, India.... 
    Full time
    Worldwide

    Mastercard

    India
    11 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Job Title: Lead Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments... 
    Full time
    Worldwide

    Mastercard

    India
    27 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview: Mastercard is a technology company in the Global Payments Industry. We operate the world’s fastest payments... 
    Full time
    Live in
    Remote work
    Worldwide

    Mastercard

    India
    a month ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by... 
    Full time
    Worldwide

    Mastercard

    India
    6 hours ago
  •  ...centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and...  ..., refinement and documentation of requirements. Play a lead role with partners and other stakeholders to: Create and document... 
    Local area

    Dish

    India
    22 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Full Stack (Java, Micro-services, React/Angular) Job Title Lead Software Engineer - Full Stack (Java, Micro-services... 
    Full time
    Worldwide

    Mastercard

    India
    23 days ago
  •  ...vulnerabilities Document architecture, decisions, and processes to support team-wide knowledge sharing Mentor junior and mid-level engineers and contribute to a strong engineering culture Requirements ~5+ years of professional experience with PHP (7.4 / 8+) ~3+... 
    Full time

    Smartworking

    India
    20 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Java, Spring, Springboot, Kafka, Cryptography, Session Key Derivation, HSM Providing Innovative, Secure, and Reliable... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software engineer - (GoLang/Java, Chef, Jenkins, Linux, Spring , SQL, Teleport , PAM , Terraform) Who is Mastercard? Mastercard is a... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago
  •  ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead AI Security Engineer, AI Identities Job Description Summary As an Information Security Engineer – AI Identity Security, you will be responsible... 
    Full time
    Worldwide

    Mastercard

    India
    18 days ago
  •  ...of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - C/C++, Unix/Linux, ARQC, ARPC, HSM Who is Mastercard? We work to connect and power an inclusive, digital economy... 
    Full time
    Worldwide

    Mastercard

    India
    15 days ago
  •  ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead, Platform Engineering Overview: Responsibilities include design, architecture, implementation, security and support of large multi-site,... 
    Full time
    Worldwide

    Mastercard

    India
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead BizOps Engineer. Be the first to apply!