Bartender

Job Description

Job Description

POSITION SUMMARYThe Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests while delivering exceptional customer service. This role ensures all drinks are made to standard, maintains a clean and organized bar area, and adheres to all safety and alcohol service regulations. This role works closely with the kitchen staff to create a welcoming atmosphere and contribute to the success of the business.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESEnsure consistency in recipes, presentation.Ensures completion of all side work on their shift.Must properly handle food and money.Maintains par levels, inventory control.Makes certain every guest experience is a positive one.Prepares the bar area for beginning of shift, during and after.Makes certain to use FIFO procedures; notifies appropriate personnel of any items that are running short.Ensures proper supplies, materials, products are available for their shift.Act as the cashier for the servers when necessary.Ensures minors and intoxicated persons are not being served.Provide opening and closing inventory of spirits.Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware; wiping down bar and preparation areas.Wears proper uniform at all times and is warm, welcoming and genuine.Step in for other staff as directed/needed or other duties as assigned.Attend staff meetings as needed.All other duties as assigned.SUPERVISORY RESPONSIBILITIESNo direct supervisory responsibilities. JOB REQUIREMENTSHold self and others to high ethical standards.Performs work well with speed, accuracy and attention to detail.Ability to work well in stressful, high pressure situations.Ability to maintain confidentiality of guest information.Excellent oral and written communication skills.Strong interpersonal and communication skills to develop and enhance business relationships.Willingness to provide exceptional customer service.Ability to work well with diverse groups or individuals.Regular and consistent attendance.Willing and able to work evenings, weekends and holidays; available for flexible scheduling to meet the needs of the department.Knowledge of federal, state and local laws, ordinances and regulations and policy regarding serving alcohol to minors and intoxicated patrons.Must have or be able to obtain eTIPS, Servsafe, & TAM certification or equivalent as required by brand and state.Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.EDUCATION and/or EXPERIENCEHigh School education or GED required to accomplish the essential functions of this job; must be computer proficient and familiar with office equipment. Our ideal candidate will have prior experience in a high-end hotel and/or One-year high volume bar experience required. Customer service experience preferred.COMPANY VALUESGRATEFUL. For all we have, for all we can do to be of service to others.HELPFUL. To our Family and Community, Teammates and Guests.KIND. To all, in everything we do.