Specialty Pharmacy Technician II

Pharmacy Technician

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Position Highlights

• Hybrid Work Model: 100% onsite during training, then transition to 23 days onsite per week (remaining days remote based on performance and business needs)
• No Nights or Weekends: MondayFriday schedule (8:00 AM 6:00 PM)
• Comprehensive Benefits: Medical, dental, vision starting within 30 days
• Generous Time Off: 16 PTO days + 10 paid holidays
• Specialty Pharmacy Experience: Work with complex therapies including Oncology, HIV, Hepatitis C, and Transplant
• Career Growth: Opportunities to advance within a Fortune 4 organization
• Team-Based Environment: High-performing, collaborative specialty pharmacy team

Position Summary

Are you looking for a career with purpose, growth, and flexibility? Join our CarePlus Specialty Pharmacy team where your work directly impacts patients managing complex and chronic conditions. Our pharmacy is open Monday through Friday, 8:00 AM to 6:00 PM, and closed on weekends and national holidays. This is a full-time position located at:

Address: 35 Kneeland Street, Boston, MA 02111

Five minute walk from Tufts Medical Center and China Town Stations, Orange Line. Ten minute walk from South Station Commuter Rail stop.

• Free parking Onsite
• No weekends
• No nights
• Off on Major Holidays
• Pre-Paid option for public transit

CVS Health has an exciting opportunity for a Pharmacy Technician to join our CarePlus Specialty Pharmacy team. We specialize in supporting patients with complex therapies including Oncology, Multiple Sclerosis, Hepatitis C, HIV, Rheumatology, Dermatology, Transplant, and Gastrointestinal conditions.

This role begins as 100% onsite during the training period. Upon successful completion of training, technicians may transition into a hybrid work model, averaging 23 days onsite per week, with remaining days eligible for remote work based on performance and business needs. Ongoing participation in the hybrid model requires consistent onsite attendance on a weekly and/or monthly basis as determined by operational needs.

What You'll Do

• Coordinate and process prescription orders from intake through fulfillment
• Conduct refill outreach and support adherence programs for specialty patients
• Schedule and coordinate medication deliveries, including time-sensitive and specialty shipments
• Submit and follow up on prior authorization requests with third-party payors
• Perform benefits investigation and support copay assistance programs
• Communicate with patients receiving specialty medications, providers, and insurance companies to resolve access barriers
• Accurately document patient interactions and maintain records in pharmacy systems
• Triage inbound calls and provide high-touch, patient-centered service
• Collaborate cross-functionally to ensure seamless patient care and therapy continuity

Required Qualifications

• Active MA Pharmacy Technician license/registration
• Certified Pharmacy Technician (CPhT/ExCPT)
• 45 years of pharmacy experience required
• Experience working with patients receiving specialty medications
• Experience with submission of prior authorization requests to third-party payors
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple tasks and systems in a fast-paced environment

Preferred Qualifications

• Four-year degree in a healthcare-related field, or a four-year degree with relevant healthcare experience
• Knowledge of specialty disease states including Transplant, Hepatitis C, Infectious diseases (HIV), Oncology, and other specialty therapies
• Experience in specialty pharmacy, insurance coordination, or patient support programs

Education

• High School Diploma or Equivalent

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $17.00 - $34.15

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.