Area Manager

Job Description

Job Description

Description:

2Go MSO is seeking a motivated and experienced Area Manager to lead and oversee 10–15 convenience store and gas station locations. This role requires a results-oriented leader with a proven background in multi-unit retail operations. The Area Manager will be responsible for driving performance, ensuring operational excellence, and supporting the development of store managers to achieve company goals.

Strategic Leadership

• Develop and implement action plans to drive sales growth, operational efficiency, and profitability.

• Uphold high standards of customer service, compliance, and performance.

• Analyze local market trends to inform strategic decisions and identify new opportunities.

Team Leadership & Development

• Provide coaching, guidance, and performance management to store managers.

• Set clear goals and expectations for each store; regularly evaluate progress.

• Facilitate regular training and development to promote growth and career advancement.

Operational Oversight

• Ensure stores maintain standards of cleanliness, safety, and organization.

• Monitor and evaluate key performance indicators (KPIs), including sales, labor, and inventory.

• Implement consistent operational procedures across all locations.

Customer Experience

• Foster a customer-first culture across all stores.

• Review customer feedback and satisfaction metrics; address issues proactively.

• Drive initiatives to enhance service quality and brand reputation.

Financial Management

• Develop annual budgets and ensure alignment with company objectives.

• Monitor financial performance and collaborate with managers to meet targets.

• Identify and execute cost-saving and revenue-enhancing opportunities.

Training & Succession Planning

• Develop and deliver training programs to elevate operational knowledge and leadership skills.

• Identify high-potential employees and support their career growth.

• Cultivate a strong pipeline of future store leaders.

Compliance & Standards

• Ensure all stores operate within legal and corporate compliance guidelines.

• Promote adherence to 2Go MSO’s Code of Conduct and HR policies.

Standards & Expectations

• Maintain professionalism, confidentiality, and ethical conduct at all times.

• Ensure timely reporting, accurate data handling, and clear communication.

• Represent the company with integrity in all interactions and decisions.

Qualifications

• Preferred High school diploma or equivalent, or college degree.

• Minimum 3 years of multi-unit retail management, preferably in fuel/convenience store environments.

• Strong leadership, training, and performance management skills.

• Proficient in MS Office and POS systems; tech-savvy and data-driven.

• Bilingual (English/Spanish) preferred.

• Valid California driver’s license, clean driving record, and current insurance.

• Strong problem-solving, organizational, and communication skills.

• Must reside in the Orange, Long Beach, or Los Angeles area.

Physical Demands & Work Environment

• Work performed in both office and retail station settings.

• Must be able to lift/carry up to 25 pounds.

• Frequent travel required within assigned region.

• Involves extended periods of standing, sitting, and use of office equipment.

• Must be able to operate a motor vehicle safely.