Strategic Accounts Manager- Logistics

Job Description

Job Description

Build Relationships. Solve Problems. Grow Accounts.

RemX is partnering with a growing, reputable logistics organization to find a Strategic Accounts Manager who knows how to build strong customer relationships, keep operations running smoothly, and identify opportunities for growth.

If you're a well-rounded professional who enjoys working with customers, collaborating across teams, and making things happen, this could be your next career move!

What's In It for You?

• Direct-hire opportunity with a growing organization
• Competitive salary of $70K–$85K
• Collaborative team environment
• Supportive leadership
• Opportunities for career growth and advancement
• The ability to make a real impact on customer relationships and account success
• What You'll Do
• Manage strategic customer accounts and serve as the primary point of contact
• Build strong relationships through proactive communication
• Coordinate customer onboarding and implementation
• Partner with Operations, Sales, and Finance to deliver exceptional service
• Monitor account performance and customer satisfaction
• Lead customer meetings and business reviews
• Resolve customer concerns and coordinate solutions
• Develop customer SOPs and improve operational processes
• Identify opportunities to expand services and grow accounts
• Maintain accurate CRM records and account documentation

What We're Looking For

• Experience in account management, customer success, logistics, transportation, freight forwarding, or supply chain
• Strong communication and relationship-building skills
• A customer-focused, solutions-oriented mindset
• Excellent organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office and CRM systems