Manager of Artificial Intelligence

Position Overview We are launching a critical initiative to design, scale, and safeguard our next‑generation, LLM‑powered customer experience (CX) ecosystem. We are seeking a high‑caliber Principal AI & Security Architect to pioneer the deployment of production‑grade conversational AI, advanced multi‑agent workflows, and secure AI governance frameworks. This role sits at the unique intersection of cutting‑edge generative AI development and enterprise‑grade cybersecurity orchestration. In this strategic, hands‑on role, you will dictate the future architectural roadmap of our global contact center platforms—fusing GraphRAG systems, vector intelligence networks, and advanced threat detection paradigms to deliver hyper‑personalized, context‑aware, and highly trusted customer interactions. Core Qualifications Required 12+ years of progressive expertise in Enterprise AI Architecture, NLP, Distributed Computing, or complex ML Systems. 5+ years of dedicated, hands‑on experience architecting production‑level Generative AI and LLM platforms. Mandatory Core Stack & Tooling: Hand‑on proficiency with Weaviate, Lakera, Orca Security, OWASP for LLMs, YARA, and MITRE ATT&CK. Advanced Architecture Mastery: Proven execution of GraphRAG frameworks (beyond baseline RAG), Multi‑Agent orchestration, RLHF alignment/tuning paradigms, and distributed training/inference. Programming & Core Infrastructure: Elite coding skills in Python, Scala, or Java. Framework Ecosystem: Deep familiarity with PyTorch, TensorFlow, LangChain, Hugging Face Transformers, or equivalent AI middleware. Strong background building and scaling production‑grade AI applications within distributed cloud environments. Education & Target Assets Preferred: Master’s degree or Ph.D. in Artificial Intelligence, Computer Science, Machine Learning, Cybersecurity, or an equivalent technical field. Highly valued: Verified credentials or specialized project portfolios highlighting vector database scaling, prompt security firewalls, and LLM penetration testing. #J-18808-Ljbffr ThoughtStorm