Head of Technical Service & Field Operations

Jetson Home Inc.

Jetson seeks a Director of Technical Service to lead its field service organization across multiple markets. You will own callback rate, first-time fix rate, time to resolution, and warranty administration, while shaping equipment standards and training.

You will design and run the function with high autonomy in a fast-paced startup, travel 25%, and collaborate with Customer Success and Supply Chain to improve service delivery and customer outcomes.

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Vacancy posted 2 days ago

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